Studio 6 Suites Jacksonville, NC

Everything Nothing

Very good

Staff was friendly. The room was not very well cleaned. The towels and linens were stained. Lights were not great and one didn't even work. Flat surfaces didn't look like they had been properly cleaned in quite some time. Heavy dust buildup on the exhaust fan in the bathroom.

The place was not clean there was bugs and water everywhere in the bathroom it was not sanitary. Staff was great but cleaning wise needs improvement

The only staff worth mentioning is Brie, Shakoia and James. They’ve been the most helpful New GM doesn’t follow through when she says she’ll do something for a guest I would not recommend staying at this hotel

Nothing like advertisement listed. Dirty place, laundry room disgusting, panties from another guest in room, faucets loose and difficult to use, water wouldn't shut off, stove,TV remote didn't work. Pool looked like a turtle pit.

Stains of some nature on sheets, hair in the shower drain. Broken toilet seat. No tv remote. No internet. All of this after the room wasn't ready. We agreed to give them time to get a room ready. Went to dinner came back couldn't get into the room. Lobby locked & no one answered our calls. We were locked out for 45 minutes. Finally got in with a call to the motel 6 hotline. Worst experience ever. Followed up by being lied to by management about fixing things & giving a refund.

Exceptional

Very good

That the tv did not work. Tried swimming in the pool and had to leave early bc children and young adults playing loud music made us have yo leave early and that is why we booked that hotel.

Care about customers need for what they for

The entire thing was horrible. Safety concerns, there was drug use all around the property and in the rooms next to us, the room was not furnished with what we paid for, the room was dirty and there was no one ever available on staff to help

Bad

Great place it's my favorite place to be

Everything was great. Everything is within walking distance, groceries, gas stations, tobacco stores, tire store, food..it was nice. That i had to leave for a while but I am going back soon!!

Nothing I was extremely unhappy with my experience at Studio 6. The room was not properly cleaned when I arrived, and there was no hot water available. The biggest concern was the door, it would not lock securely and was difficult to open and close, which made me feel very uncomfortable and unsafe. The pictures shown online also do not accurately portray what the property and rooms actually look like. These are serious issues that should not be overlooked at a hotel. Overall, the stay was frustrating, and I would not choose to stay here again.

The staff were lovely but the property was questionable....there was a smell and stuff we're missing in the room, no microwave, no telephone, towels, had to ask twice...but I knowbtheybwere trying their best. And I respect the staff. The issue was most guests were long term guests.... I wouldn't stay here again. My neighbors kept knocking on my door also? Idk why? It felt unsafe tbh....i asked why they were knocking and they said they were just checking.... for what???...

Very poor

kitchen

The staff was super friendly That all 3 of my rooms had no towels and I had to go get them my self from up front because the phone would not work and 1 of the rooms had no pillow cases on the pillows