avid hotel Kalamazoo East by IHG

Property was clean, room wasn’t cleaned properly

First time staying at this brand of hotel. Not impressed. First impression was a dirty toilet. Then a nasty stained bath towel. Random hair in the bathroom and on the nightstand. Missing light covers, cords hanging from the AC unit... not a warm and fuzzy place. Breakfast was adequate. Lobby was nice. Parking and location easy. Price was ok for the area, but I would have expected a cleaner room for the price I paid.

We had a quick trip to Kalamazoo and this was the perfect location to stay! Highly recommend!

Excellent hotel.

Avid was very nice and clean. It was simply a bit too far from the center of Kalamazoo. There was also no microwave in the rooms. However, there was one available to all in the breakfast room. The staff was nice and professional.

Room was clean, breakfast was basic but good. Would stay again.

Great hotel for the price. It was clean and comfortable. Loved the 24 hour coffee and water station! We’ll be looking to stay here for our future visits to WMU.

Shower stall was filthy, hot water was not hot, the sink was dirty

Clean room and friendly staff

You can hear every little sound and all the smells in that hotel.

Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.

Love this hotel!! We stay every time we're home for holidays, weddings, or long weekends! Staff is amazing and the rooms are always clean and well maintained.

Shot stop but appreciated the cleanliness and comfort of the stay.

Great location to meet our needs. Very clean and well maintained hotel. Breakfast was pretty minimal. Wish they had a pool. Staff was great. Bed gets an 8 out of 10.

You have whatever you need for a short weekend trip. Staff is helpful

The experience was overall horrible. I had multiple delays in my flight, and I made sure to completely notify the hotel staff over and over until we made it to check-in, and they canceled our room. My wife and I, and our 6-month-old infant, had to find a different hotel after a 12-hour flight. The staff wasn’t accommodating at all. And he lied about not having rooms after another customer gave up his room to let us check in. He still said no.

I have stayed here 3 times. The first 2 times I had no issue at all. It was comfortable and affordable. The 3rd time I was there. I asked the cleaning lady if she could change the sheets on the bed, her response was NO, asked for clean towels NO. I was extending another night and was told by the early morning staff to come back after 7am and the day shift person could do. That he was not going to.

Good

Very clean the building looks great. The staff was amazing.

Clean. New. Easy location. Quick trip and didn’t need a lot of amenities. We didn’t eat breakfast but there were very limited grab and go options. But overall worth the price.