avid hotel Kalamazoo East by IHG

Love this hotel!! We stay every time we're home for holidays, weddings, or long weekends! Staff is amazing and the rooms are always clean and well maintained.

Breakfast was small but decent. They had fresh coffee and filtered or carbonated water available 24 hours a day which was nice. The staff was great for any concerns we brought up. We were at the hotel when a storm hit and water actually started coming in to the room we were first assigned. When we came downstairs the first night of our stay after the storm a door had blown off the hotel itself and glass was everywhere, the next day all of the glass was still there creating a slight safety hazard. The hotel, while new, butts up to a very run down motel with questionable residents.

The staff was amazing The room looks much bigger in the pictures

Quick and easy to get in also good price comfortable space pretty clean Shower seemed like it could use a lil more cleaning but not horrible either

Shot stop but appreciated the cleanliness and comfort of the stay.

It was all great I liked Everthing

Really nice clean hotel, beds were comfy. They charge $2.50 for a twenty five cent bag of chips!!! That's a $2.25 mark up! So the little snack shop they have is a complete rip off. Take your own snacks and you'll love this place.

Great location to meet our needs. Very clean and well maintained hotel. Breakfast was pretty minimal. Wish they had a pool. Staff was great. Bed gets an 8 out of 10.

Everything was excellent.

You have whatever you need for a short weekend trip. Staff is helpful

Everything. Nothing I didnt like.

Very comfortable, new and well kept space, good services. A bit too expensive for the location, that is far from the city center and other areas of interest.

The experience was overall horrible. I had multiple delays in my flight, and I made sure to completely notify the hotel staff over and over until we made it to check-in, and they canceled our room. My wife and I, and our 6-month-old infant, had to find a different hotel after a 12-hour flight. The staff wasn’t accommodating at all. And he lied about not having rooms after another customer gave up his room to let us check in. He still said no.

Clean and quiet. Beds & pillows were comfortable for our family of 5.

It was very nice and well kept when there was a small issue the staff was quick to remedy the issue Small things, but no salt and pepper for breakfast

Everything was VERY clean! The beds and pillows were comfortable; the shower had good water flow and the water was nice and hot. Decor and rooms have been updated. Can’t think of anything! We did not stay for breakfast so cannot comment on the breakfast food.

The bedding was very nice, and the breakfast was delicious.

I have stayed here 3 times. The first 2 times I had no issue at all. It was comfortable and affordable. The 3rd time I was there. I asked the cleaning lady if she could change the sheets on the bed, her response was NO, asked for clean towels NO. I was extending another night and was told by the early morning staff to come back after 7am and the day shift person could do. That he was not going to.

Very clean the building looks great. The staff was amazing.

Clean. New. Easy location. Quick trip and didn’t need a lot of amenities. We didn’t eat breakfast but there were very limited grab and go options. But overall worth the price.