Tru By Hilton Atlanta NW Kennesaw

Nice place. Been there. 3 times and hasn’t disappointed me yet. Plenty of places to eat and conveniently located.

What made the situation even more frustrating was that, after I explained exactly what happened, the manager acknowledged there had been a miscommunication on their end. Yet instead of addressing that issue, they kept redirecting the conversation to the third-party reservation, even though it had nothing to do with the mistake that caused the problem. In the end, it felt like the staff was more concerned with avoiding responsibility than resolving the problem. We lost $250 because of an error that should never have happened, and no one was willing to make it right. Never staying here again, and in any other Hilton if I can!

Plenty of parking spaces

Overall all was good, but i would suggest to have more egg options for breakfast, like boiled eggs or to make eggs sunny side up, instead if just scrambled. Thank you!

The lobby is huge, with

Overall, Tru by Hilton was a nice, clean hotel. Very minimal, but nice for a quick weekend trip. The pool was nice & clean as well

Front desk staff is of no help for any issues. I will never be booking my employees here again.

Clean hotel with friendly staff. The breakfast was selective and tasty

Only the Parking option if that can improvise would definitely be a value add

Clean and new

Breakfast options could have been made available better, found that some food options were cooler and stale,

The smell of cleanliness was super impressive upon entering. The guy T at check-in was polite & professional! We had a little hiccup w/ a broken sheer blind in our room plus our fridge wasn't cold but he immediately assisted us as soon as we informed him. The beds were comfortable, the breakfast was incredible. I'm not always lucky to get non-pork breakfast meat options so that was a definite plus! There was also a waffle maker, pancake maker, potatoes, oatmeal, cereal, etc. Loved the options! The pool was very clean but the tap to enter was malfunctioned. It didn't work so we had to put our hand over the gate to push it open. There is a $6 fee to park but the location is near a mall & near plenty of other restaurants which was accommodating also. Other than that, highly recommend && would absolutely stay again. Thank you!

We came for the Futures Tournament at Lake Pointe. The drive was easy, less than 20 minutes, good location! Beds comfortable. Would definitely stay again!

We could deal with no microwave and no closet. The lack of a dresser is ridiculous.

Room excellent park even better

The room was clean the free breakfast was extensive. Staff was helpful. Maintaining of the property was less than I expected. The bar is very minimal in the items it carries.

Excellent customer service and a friendly front desk staff. We thoroughly enjoyed our stay, especially the pool table, swimming pool, and relaxing lounge area. We would definitely stay here again.

The location of the elevator was way too far from the side doors we had to use made it difficult to carry our things to our room. The humidity in our room made everything feel sticky.

There for a concert and found everything very accommodating.

Quiet and relaxing