Red Roof Inn Lancaster

Unfortunately, we arrived before check in time after a harrowing time getting to the hotel, (the car broke down several times) and they would not let us check in without paying $35 early check in fee per room. We couldn't afford that, our budget was tight. So, we had to find a place to kill several hours for free. I was upset about this and became a little ignorant. The staff took it in stride and remained professional. Kudos to them. The A/C worked well enough, but I think they have a master override, because I kept waking up uncomfortable and when I would check the thermostat it was turned up from where I had it set. I know they didn't come into the room and change it. There was not breakfast available. Also, my hair got sucked into the back of the little hair drier and I had to rip my hair to get it out. Then while I was using it the hair drier fell off the wall and into the sink. Thank goodness the water wasn't running. Overall, you get what you pay for.

I booked a jacuzzi room but was not advised they were not pet friendly until I arrived. I was transferred to a ground floor room. The floors were very dirty and the door didn’t shut completely. There was less than half a roll of toilet paper, no tissue and the blankets smelled musty. I was really disappointed.

Está limpio pero las sábanas estaban manchadas

Close to West Art

Room smelled like mildew, roach in the shower, hole in the wall, bed sheets stained, very run down.

Staff was wonderful and room was very clean and the pool was great! And the distance was very close to other things we wanted to do in the downtown area! We had a blast thank you very much to all!

I had to ask to have housekeeping do my room. Only done 1 time in 5 days.

Location Loud

While not the worst hotel we have stayed at, this hotel could stand some updating. The rooms were ok but finding useable outlets for a cpap machine took some creativity. We do carry an extension terminal strip just in case.

The location. The gym wasn’t working.

The bathroom was dirty. The door on the elevator wouldn't open on the first floor. I had to get off at 2nd floor and walk steps down to 1st floor.

Price and location. Door room lock was broken.

All good Everything was good

I rented a room with a hot tub and I had my little dog which is my therapy dog they said it don’t matter what she is no dogs I said ok I will take her back the lady was trying to not give me the key which I already paid for and kept saying about no dogs I said ok already you just said that I took her home when I checked out the guy got on me talking about no dogs all ignorant about it like what the hell you might of thought I snuck her in and they caught me I’m not a child that you need to repeat yourself to when I checked in and said I took her home it should have been the end of it not moved on to the next person in shift smh

The location was great. The room was not what I expected.

Just the location The bathroom floor is not cleaned enough

the price outside stairs and floor

The price Staff requested a $100.00 cash incidental deposit and hope you forget to ask for it as you check out. If you don't ask for your cash deposit back , they will not give it to you. In addition to them questioning whether or not you have a deposit.

Location Although the room was clean, the bedsheets were stinky and I bought the smell home in my pajamas.

It was close to the food areas No room service came to clean my room