Portside Inn & Suites

The location in San Pedro is perfect, but the hotel is old, you can tell by the carpet, the bathroom, etc. and you can hear everything from the neighboring rooms and people walking down the hallway.

Unfortunately, our stay was very disappointing. The hotel appeared outdated, and both the hallways and guest rooms were noticeably dirty. The overall condition of the property did not meet our expectations, and it did not feel like a comfortable or family-friendly environment. We would not choose to stay here again

The only thing I liked was how close it is to the port. Where we got in our cruise. The man checking us in was not happy. Not welcoming. The building was so hot n humid. Our room was worse. Ac in room was barely working and room took hours to cool. We had to leave for awhile cause it was sooo hot.

This place should be shut down. Dirtiest place I have ever stayed.

We checked & the clerk just handed out room key very stoic. The hallways & elevator smelled like mold. There was no ice machine on our floor. The room was dated. The bathroom sink was cracked & chipped, the carpet was stained. The bathroom appeared clean but there were strands of hair on the floor. We were thankful that the air conditioner worked quite well with this heat. Overall, we would not recommend this place. It needs a lot of repair & updating. It felt like we walked into a1970s hotel room.

We stayed here because of the close proximity to the port, but I would not recommend staying here for anything else. Although the room was clean, the air conditioner was not working so they had a serviceman come and fix. The sewer drain plug was also sticking out of the wall coming from the bathroom.

The property was clean, but the shower head was broken and definitely old. The ac was not turned on and the windows were open. It was 94*. Hallway hot as well.

Old smelly and the TV didn't work , needed major upgrade on hotel

Exceptional

Friendly staff and clean

Location and fair price Needs maintenance especially bathrooms. Grout missing, bottom of bathroom door needs repair Shower wasn’t working

Dirty property. Book somewhere else and save the money. Pool was empty but looked old and ran down anyway. Bathroom was disgusting. All furniture was old and in terrible condition. A/C was loud old and didn’t cool very well. Take my word for it start your vacation at a better property this the place you will feel comfortable at

I have never had such an awful hotel experience. You should remove this MOTEL (listed as hotel) from your site. The drawers had paper stuffed in between the drawer to keep it closed. We ended up purchasing bedding to put on top of the bed. Worse place ever. I will start using other search engines when looking for a place to stay.

Service, location cleanliness Nothing can think of

The building is very old. One of the lampshades on the bed headboard in my room was being held together with red duck tape and looked sadder than the Disney character Eyor hanging down with whatever life it had left. There was hardly any blanket on the bed and the hotel really looked like it was falling apart. The carpets in the hotel all ways were old and gross looking. There were stains on my towels and they looked a bit dirty. Im not sure if they actually wash everything before the new guests check in. It wasn't very comfortable. If you need a place to crash it's okay. Just not the most comfortable or clean looking place. The staff were nice but it just wasnt a very holiday friendly hotel.

Why I’m giving such a low star rating at this hotel, is because the rooms were very dirty. I found hair hanging off of the blow dryer that was in our room nailed to the wall, I could also see dirt and what I thought may have been food, left on the counter and just filthiness on the floor. It was very, very visible to the human eye that these rooms have not been properly cleaned. there was one screen missing on our window and the screen left on the window was cut in half. My sister who also stayed at the hotel said she felt her room was cleaner than mine but the next morning woke up to a very large cockroach on the wall in her bathroom. In the back courtyard we seen mice running around on the grass with the back door entrance open to make it easy for any little critters to get inside the hotel. The location is great if you want to walk across the street to the port to get on your cruise line,

Nice basic hotel

N/A

Let’s not talk about the bed rock - or the bed that we slept on, hard as a rock, pillows to fluffy. Overall for the price and location was a good value.

Hotel is old and bathroom are poorly maintenace. Host on front desk was not a friendly helpfull perosn.