The Delphi Hotel

I had a terrible experience here. We arrived a little early in town and asked if there were any available accommodations and the front desk staff did not even attempt to check. The answer was just “we do not take any early check ins”. I understand if availability was an issue but it felt it was more of a lack of effort. We then checked in later, to then be informed they sent out room # and confirmation to details to another persons email, and i had received all previous emails before so they had my correct one and im unsure how this was mixed up. The front desk worker even admitted he was worried for our safety as someone had all of our details and called in to let them know they did. After checking in, the coffee machine was broke, the phone did not work and the outlet next to the bed. I am extremely understanding if one thing went wrong, but the entire stay went wrong. Definitely was not comfortable during this stay.

10/10

Clean rooms.

The staff was courteous and attentive. The establishment was maintained. However, I encountered an issue with a hole above the ceiling in the shower, which I discovered was the source of condensation for the water to drip. This was brought to my attention after I lodged a complaint with the front desk. Additionally, I noticed that the rooms lacked a microwave. Apart from these minor inconveniences, the overall experience was satisfactory.

Everything was great

Good

Not very happy, the lady who checked me in wasn’t very helpful I heard a different lady checking someone in and she was very helpful and told them how to access the pool the lady helping me did not. She was wearing a mask.

Everything was beautiful and convenient

Parking is extra

The only problem I had with the room was the toilet didn’t flush properly you had to double or triple flush just for the water to be clear. If I was staying there longer than 12 hrs I would have been pretty upset

What resort amenities are available? Basically a pool that requires the service elevator down an uncleaned hallway to access. A room with a clear glass wall looking directly into the shower- Fun for guests who stay as a family! Not. Dirty, food-stained curtains that barely closed, a platform bed designed to be an absolute trip hazard with dirty, cigarette-smell carpeting wall to wall. Even the bed area. Staff were wonderful! Cannot recommend highly enough, and the rooftop pool is beautiful, but this area is deeply unsafe as a solo traveller. Hard drug users+unsafe area to be in if solo. Staying more than 1-2 nights is awful, would not recommend. Would have left on Day 1/5, but I had paid in advance.

Clean, staff excellent very helpful with great customer service. I would absolutely stay here again and recommend a stay here as well.

The staff is very kind and ready to help. I had a little problem when I checked in and they resolved it immediately.

This location is convenient to everything in downtown LA. I found the elevators were very slow, and it was difficult getting to the rooftop pool and restaurant due to ongoing maintenance issues. Getting room service every other day was also an inconvenience for my short stay.

Very clean, organized and friendly staff members. Restaurants were clean and food was solid.

This was a unique hotel and lovely aesthetic in downtown LA. I would highly recommend staying here!

The room had everything we needed. It was nicely decorated and close enough to store. We bought the breakfast package and I’m glad we did. It was delicious and worth the money.

Beautiful lobby in an historic building. I just love the mid-century vibe! The rooms are basic but clean and comfortable. The rooftop pool is lovely with an amazing view. I would stay here again in a heartbeat. That said, I don’t love the $100 per night hold on the credit card …it seems excessive to hold $700 for a week. So, just be aware because it could really affect people’s available credit while traveling.

It was a great little hotel. A little bit on the older side as far as the rooms, but it was clean, safe, and well put together. It was located perfectly for the Conference I was attending. The pool and rooftop restaurant were a highlight!

The staff was very pleasant and helpful. The room was nice in size and clean. IMO I was just expecting it to be more of a high end place. The carpets needed to be changed the elevators were old and extremely slow and the small white tiles in half of the room are so out dated. Needs a serious upgrading. The food choices for room service was pretty much breakfast only. $7.00 for a bottle of water in your room is ridiculous. I know it’s like that at other hotels also. When is a hotel going to figure out that you should not screw the people that are paying your salary. How about charge $3.00 a bottle which is still BS but not leave a sour taste in your customers mouth. I gave it 4 stars but honestly it’s more like a 3 star hotel. I have stayed in a heck of a lot nicer places for less.