The Grady

Superb

Great place to stay in downtown Louisville. Staff is always friendly and helpful.

Very thin walls; I could hear the folks next door talking. There is no iron or ironing board in the room; you need to request one from the front desk. The front desk was very helpful in getting it to me.

The bed was incredibly uncomfortable and lumpy. The pillows screwed up my neck. However, Kevin and Farrah at the front desk were incredibly helpful. We ate at the hotel restaurant and the food was good. Overall, the people working there were great! The beds and pillows were not to my liking but that was my only issue.

Nice place. Fantastic location. Next to major distilleries and bars.

Great property in the heart of downtown Louisville. Our room was well-appointed and service was great.

We stayed in the suite on the fifth floor with the river view. It was nice but not extravagant. We slept well but the streets were quiet because of the weekend. Not romantic, more of a guys weekend kind of hotel.

Loved this hotel so much! Very luxurious and conveniently located right downtown! The staff was amazing and we loved the restaurant!!!

Nice room

Very nice hotel

We where immediately greeted outside and I side. The i side looked really nice. The lady that checked us in was super nice. She told us about world fest and gave us recommendations for food which we did and it was amazing. I forgot my brush in my glove box and the valle attendant got it for me. Honestly the only thing was the price of amenities in the room.. However I understand how convenient fees work so its ok.

Location on whiskey row was convenient and hotel has good bones and could be a 5 star however air conditioning was not working well and housekeeping turnover resulted in less than optimal room & linen cleanliness.

Great stay!

Friendly staff and room was excellent

The hotel is beautiful and so was our room. I don’t think we’d stay again though. Unfortunately our air conditioner in our room didn’t work and by the time we went to bed and tried to turn it on there was no one to help us at the front desk. So it was really hot and no air circulation. Also it was extremely noisy all night long and no air conditioner to block out the sound. Lastly the floor in the bathroom is beautiful but the grout is black from caked in dirt and grime so we didn’t feel like we could walk around without shoes on.

Everything was spectacular. Only thing I would change is the water pressure in the shower.

Exceptional

Front desk staff was very friendly and helpful. Facility was super clean and well kept. Room was clean, well appointed & decorated. Cleaning staff had left the AC on full tilt, so my wife loved that! Valet was a little slow, but I believe that was an outside contractor and they seemed understaffed, so not really the fault of the hotel. The only reason I knocked off one star was because of an overnight ruckus outside our room that unfortunately led to the police coming by the next morning and knocking on doors. Not sure if the hotel could have done anything at all to avoid the issue, but it was a detraction from our experience nonetheless.

Hotel was tastefully decorated. Friendly staff and management. Restaurant was closed for a private event when we were there so can’t report on that. Nearby $10 nightly self parking in a garage was much less expensive than the hotel’s valet service. Nice robes offered in the room.

The breakfast and location were great!!!! We were in walking distance to the distilleries and the Ali Center. I wish we could have stayed longer.