Hampton Inn Lubbock

Hotel dated.

Room looked clean but the halls were very dirty. Decor in room was dark and there wasn't a privacy shade on the window so the room was either dark or you had to worry about others seeing in. The breakfast was off temp. Eggs and tator tots were cold and the yogurts and cream cheese were warm with no ice. Eggs were also sitting in an inch of water. However, the bagels, cereal and waffles were good. Staff was very nice and welcoming although I didn't need to interact with them much with the digital check in. If I had another option I would definitely consider trying it instead.

Close to lots of places to eat and shop and bed was comfortable.

The breakfast was ok. The coffee was a bit weak.

Room was a little dirty. Hotel was very dates, paint peeling off the walls, key locks not working at the side doors, landscaping is tall weeds, no towels at the dirty-no a/c pool area, ect.

Good

Bad

Older hotel

We have always been able to depend upon Hampton Inns for excellence...until now! The property is rundown; needed paint; carpet was filthy and left our feet and shoes black on the bottoms; sheets did not fit the bed; breakfasts were not up to what we had come to expect based upon other Hampton Inns; corners of room and bath were dirty. Someone had knocked a hole in the closet door which had been very poorly repaired and left unpainted. We were very disappointed in this hotel in Lubbock, TX.

Good

It was all good. Accommodations were a good value. One of the most obvious benefit(s) - were the several excellent eating/dining choices within easy walking distance.

Disappointing

We had reserved 2 nights and only stayed one due to staff and accomodations.

has lost its way. Maintaining doesn’t seem like a priority here, which is sad, because it has pretty good bones still, and the personnel we dealt with were all very nice, helpful and friendly, just need to totally redo this hotel and bring it back to its glory days.

One night stay it was ok. Old needs updated. Not enough parking.

Floor and carpet was disgusting, patches on all the walls and doors, 6x6 inch hole in ceiling, loose outlets, dirty tables, "I could see old rings left from other cups, no hot water for shower, tv was not set up, old half roll of toilet paper toilet didn’t flush the way it should, no hangars no iron very little soap to wash hands, musty smell right away, no parking, headboard wasn’t mounted properly, bed is about 6 inches thick and really hard "used”, cold coffee , broken trim on walls in the bathroom and main room, I will tell everyone I know exactly what I just typed and recommend they find somewhere else to stay. This was hands down the WORST place I’ve ever stayed. I paid over 200 bucks for one night and was very disappointed how everything looked and smelled. Staff was not rude. They were ok. But No body asked how my stay was so I checked out and got outta there. Never staying there again.

It was dirty and ac was broken had to change rooms then that room only had hot water. Keys only worked half the time. Staff was horrible

Pleasant

My room was in the middle of a remodel and smelt of fresh paint. The toilet paper dispenser wasn't installed and door hooks were not installed yet.

Location Old and worn out.