Super 8 by Wyndham Lubbock Civic Center North

I simply would not stay there again

Nice, clean. Arrived late to hotel. No one was at the office when I arrived. Waited about 5 min. Other than that, the it served it's purpose. We slept and left in the morning.

It was 2 minutes from our conference place. It’s close to restaurants and Walmart The property is very old and it’s in a dangerous spot of town. The room was very dirty. It looks like they just do the beds and take out the trash, maybe broom the floor.

Pleasant

Bad

Very good

It was clean and convenient location. Next to Walmart and places to eat. The microwave didn't work after I bought stuff at Walmart that needed to be heated

Close to restaurants The desk clerk added extra fees to the price we were quoted on booking. We caught these additional fees, so he reduced them. Their “free breakfast” consisted of instant coffee, arisen bran and frosted flakes. No bowls for the cereal and no milk to pour onto the cereal. What a joke. Our room had places that were clean and others that had dirt accumulations that were several years old.

Clean room but skimpy on the thin towels.

Easy to get to from the airport

Good.

The owners were pleasant. It was close to restaurants and half an hour walk to the Buddy Holly Centre.

Exceptional

Room was vary nasty sheets were stained and it smelt very bad I don’t even think the room was cleaned at all just made the bed without changing the sheets I won’t ever stay here again

Had to wait an hour after check in because the room was not ready.

Location was great. Had to wait an hour after check in because the room was not ready.

Location was the only good thing. The smell in the room and sheets, I didn't end up staying through the night.

Rooms need major renovation work, front desk services was kind of rude, rooms were not ready at check in times and were trying to say my reservation was declined so I could re reserve and pay higher rates due to events happening on that day

Close to football stadium. Waited for over an hour for room to be cleaned. The door handle was loose and looked like it could fall off. The shower smelled like mildew and the water handles were gross.

When I called to advise I will be checking in late the “manager” informed me my reservation was canceled. No one called me or tried to reach me as to why. When I asked for a manager she stated she was the manager and started yelling. Worst customer service especially from a “manager”.