Travelodge by Wyndham Lubbock

This hotel needs work to be done. The TV was not operating because it was not a TV but a Roku and required whether antenna/cable or registration with Roku. The A/C was only giving out fan not cool air. The staff did not know the condition of the A/C before giving the room key to the host and could not operate the Rocku. The refrigerator is a very old unit and barely can keep food cold and had no freezer. Beside these three issues other aspect of the hotel was acceptable. I only needed a room to stay the night and was able to go without a TV and not working A/C.

The air conditioning was not great. We had to shower late at night to cool off and the tub was dirty.

Nice stay at a affordable price and its minutes away from anything Leaving

Nice clean Everything just outside

Front desk didn’t know how to do anything i did have to wait until someone showed up to check me in. i asked front desk if i could park infront of my room she stated yes then i had a psycho who lived next door bang on my door demanding not asking to move my car so she could park there. i told her no and she went to go get the manager. She did ask me to move after she told me yes i could park there. anyway i didn’t move. no breakfast here. it was clean in my room.

I didn’t even check in. And they have not yet refunded me

Every night we would have to go to the front desk to reactivate the keycards to get into our room. Rooms had a strange odor. Price was great though.

Rooms are older, need upgrades. Doors are not too safe, latches are loose. Representative was very nice and returned the cash deposit that is required.

I have nothing that I don't like

Here's the deal. We drove from Phx, AZ to Lubbock, TX for a family emergency. We didn't need anything fancy, the pics of the website are so deceiving. The beds look just like that but the other pictures must be from a completely different hotel. The floor is nasty, do not walk bare feet. The walls are nasty & very dirty. The bathroom was nasty too, black ring around the toilet, the shower was yellowish like it hasn't been clean. I went to buy products to clean it because I needed to shower. Brought some cheap shower shoes because dang I was afraid for my feet. The water pressure sucked, water went everywhere but where it needed to go. Let's not talk about the A/C. We checked in at 3 pm, had to pay a CASH DEPOSIT on top of what we paid online. So had to go get CASH before we could check in. After we paid the deposit I wanted a refund. They said no refunds. Anyways back to the A/C. We lowered it on to the lowest temp possible. Left for 4 hours came back at 7 pm. It was still HOT 🔥, went to Walmart at 715 pm to buy a fan because damn we were sweating. The property itself is literally falling apart. Save yourself and go somewhere else. Not sure how this place qualifies for the family of Wyndham hotels and resorts. Someone from their Corp office really needs to come out and experience this place in person. They would run thr bulldozer themselves. Go somewhere else.

We arrived late and were not expecting to have to deposit cash. Then upon opening our room we only had 2 pillows. It was after midnight and the staff advised they had no other pillows. How does 4 people sleep with 2 pillows

Dirty

Location was the only good thing about the stay. The place was awful! Bugs in the room, very loud air conditioner, and curtain didn’t even close properly, I had to use my own hairclip to keep it closed.

Location First impression of outside

The elevator was out of order. The ice machine was out of order and the refrigerator in the room didn't work

They treated us like gangsters.

We booked the last room on Expedia and paid in full as we were in Lubbock for the George Strait concert and the city and up to 1 hr travel was sold out! When we arrived at the Travel Lodge we were told they gave our room to someone else but they had another room that they don’t usually rent out that we could stay in. We had no other choice but to accept because we were 5 hours from home and we could not find another room in Lubbock! It was horrible!! Broken window, mold in the tub/shower, holes in the wall and the list goes on and on! We asked for a discount but were told they couldn’t because we booked thru a 3rd party (Expedia). We paid over $200 for this mess. So disappointed in Expedia that they would even partner with a hotel of this status.

Staff and the tv didn’t work and they only gave us one little towel

Nothing about it Everything no tv staff was rude and unfriendly

Clean up