Extended Stay America Suites Detroit Madison Heights

Bed was extremely comfortable. Temperature was good death clerk was good. Shoes personable not overly not overly so but she's personable, very professional Always left a lot to be desired as did the laundry room. The door was unlocked from time to time and seemed like it didn't work . Could have used more towels, hand towels. There weren't any The carpet could have been cleaner. The kitchen floor could have been cleaner. It wasn't clean at all so I put that on the housekeepers. Other than that it was pretty pretty enjoyable. Stay

Drip in tub

Good staff The room was dirty The toilet was leaking, water kept running and smelt bad The breakfast was granola bars & oatmeal packages we couldn’t use the pots and pans ect they say is available to use

Staff was super nice, rooms seem to have improved since 2 years ago when we stayed there for my surgery we were there for a week or my husband was. No dishes or coffee maker in room when theirs a kitchenette.

Just a horrible experience

Comfortable bed. Trash receptacles by outdoor doors filled and overflowing. Bathroom dirty. The entire room smelled of chemical odor powder.

Room was filthy, gave me allergies, Washroom floor and carpets had stains, the front desk person only allowed to give one paper towel per person and when I told them that I had allergies, she said that if she give me the extra toilet paper her job was on the line.

I liked the bed and the TV channels available

Our room smelled

Very friendly and accommodating staff

There were hairs and crumbs on my bedsheets and pillows. The toilet seat was not clean. The pillows were not comfortable.

Service desk personnel. Slight aroma in the room... could be just me. Wish the wifi info was near the phone.

Nice sized room, could use some updating. Price was fair. Appreciate that they allow pets.

This was the second time that I stayed there. Last time the bedding was soiled with some gross stuff. The manager, Jason, said that he would give me something off for inconvenience. Nothing happened with that. I checked in Friday, I mentioned that to him. He then stated that he would give me some percentage off. Friday nite when I got back to my room, a roach ran across the counter. I then saw another one on Saturday night in the bathroom. I will not be checking in that place ever again. All I got from them was excuses.

Got a phone call on the morning that we were suppose to check in. Our hotel was flooded and we couldn't stay there. Was put up at another hotel in the area. The second one was not great. Really was disappointed in the other hotel.

Im disgusted over the place even being 0pen

Ok and yes

After staying previously at another Extended Stay I was very disappointed in this one. The room was dirty, the bathtub was gross. The floor in the bathroom was dirty and it was accumulated dirt, not fresh. There was also trash left as well. The floors were sticking. The bedding, the bed wasn't actually made. The pillows should not of even been in use. A dirty coffee cup in the hall was there my entire stay. The outside grass was not mowed either. Needless to say very disappointed, and not happy with the money I spent for this room.

This was by far the worst hotel I’ve ever stayed in. Absolutely FILTHY….the room was disgusting. I had to go to Walmart and purchase my own cleaning supplies. Everything was out of date and packed with dirt and dust. The refrigerator had slimy thick stuff all in the drawers and bottom glass. The bathroom was horrible the beds were stained and smelly. Carpet and floors were so nasty. Jason and Tamara were nice and helpful. But the condition of the hotel is terrible. I will never visit another extended stay again.

Good hotel and good rooms… very outdated bathtub.