Hotel Indigo Madison Downtown by IHG

Clean hotel with a nice ambiance. Staff was friendly and helpful.

Staff members were wonderful from arrival to departure. Always greeted with a friendly smile. Beds were nice and soft. Probably best sleep we’ve gotten in any hotel we’ve stayed at. There is also a restaurant and bar in the hotel. You also have some room service options too. The only negative thing was the shower water pressure. 10/10 would stay here again with no questions. Lots of restaurants within walking distance and the state capital if a couple of miles up the road. Great stay!

Location, decor but it was not clean. This property is average for a newer college town hotel, it’s not very clean or welcoming. It was strange when I checked in the front desk informed me the towels were not in the room because of airline personnel staying in room? I don’t understand what they were talking about! The worst part is the next day I was hoping to grab a sandwich on my way out the cafe literally had just closed - as in on the dot - I wanted to purchase the remainder that was sitting in the cooler - clearly they would toss out since it was already a few days old, and I was told no, the register was closed and they couldn’t accept cash? Why would ever turn down money!? Especially in food items that are going bad in the next day or two. This was bizarre to me - and they should accommodate their guests, especially when they have left over food items!! It’s just lazy in my opinion to not take the cash and record it later - plus they were extremely rude about it.

Love it

Very friendly staff. I greatly enjoyed my stay at The IN

Restaurant not open on sundsy

How close it was to music Venus The room felt like I was sleeping In a basement

Everything was great from the front desk staff to the rooms (beds & pillows were the BEST) to the coffee bar for coffee & breakfast. We were there for a gala and the front desk person shuttled us to the event just down the road because it was windy and cold out. So grateful for the top notch service! This isn't really a complaint or something I didn't necessarily like, but the parking structure next to the hotel did not have a covered walkway to it and valet service wasn't available. That being said, it was just a short walk to the structure so it wasn't an inconvenience, unless it had been raining. But it was covered parking, so that was nice. Parking was $20 per night.

The toilet handle came off in the middle of the night. We screwed it back on. We forgot to tell anyone.

Staff were super kind and everything was clean, and really gorgeous!

I loved everything about this hotel, from the staff to the cleanliness. The hotel was clean everywhere I went outside, public bathrooms, lobby, and my room. I will definitely go back.

Room was chic and comfortable. Hotel restaurant, Palette, is excellent, and bartender and custom cocktails are EXCEPTIONAL.

The water pressure was light and the shower door made a terrible screeching noise when being moved.

Great hotel. Would go back

Very nice room with wonderful bedding and morning coffee.

Everything was excellent!

Beautiful property, very unique decor. Excellent food from the restaurant. Service was great. Very clean. Would stay again.

Clean, convenient and friendly staff Nothing

Staff & Location

This was our first time staying here and we will definitely stay there again. It was a very unique place since it was once Mautz Paint factory. The decor was perfect. It was very clean and the bed was very comfortable. We went to a concert at the Sylvee which is only 1 block away. The hotel was perfect. The staff was very friendly, there is a covered parking ramp next to the hotel. The fee was $20 for the night, which is expected. There is a restaurant and bar within the hotel, which we didn’t eat at but will definitely eat there on our next visit. The Vintage Brewing Co is only a block away, and practically next door to the Sylvee. Their food and drinks were amazing. Overall I’d give them a 10 out of 10.