AC Hotel by Marriott Madison Downtown

Great location, nice rooms, friendly staff!

Walkable to a nice bar and restaurant area

Best place to stay in Madison!

Beautiful place.

Chose to have my wedding night here.

Very nice stay, we got a room with capital view and it was fantastic!

Great location downtown Madison. Very comfortable bed and awesome shower. Great view of the capital lit up at night.

Nothing They gave away my reservation a d my wife and I had to drive 100 miles home. It was not a good experience

Clean elegant rooms and the front desk and restaurant staff was helpful!

Great location

A great place to stay while in Madison.

Location and cleanliness

We loved the location!

New facillities, great breakfast, excellent location.

Location

Head to Eno Vino for a gorgeous panoramic view of both lakes and an excellent menu of drinks and snacks. Great location and only steps to the Capital and surrounding shops and restaurants on State Street.

Very friendly welcome from the front desk! The room was modern & minimalist in a good way. No heavy dresser that few people use. The bed pedestal was built inset so clumsy folks like me wouldn’t stub our toes. Great shower & bathroom. Convenient mini fridge- don’t know why all nicer hotels don’t have one. Clean. Modern. Great room & people!

Great view. Clean room with a very comfortable bed. Great balcony bar too.

Valet parking was wonderful. The staff were kind. Nothing, it’s a great property.

Despite having a “Do Not Disturb” sign clearly displayed on both of our rooms (311 and 313), housekeeping still entered and stripped the beds. This was not only a clear invasion of privacy, but it also resulted in a personal item—AirPods that were left in the sheets—going missing. When I reported the issue to the front desk, there was little urgency or ownership. It took speaking with three different people before anyone meaningfully engaged. I was told the manager, Renatta, would call me directly, but I never received that call. I ultimately spent over an hour at the front desk trying to get assistance while tracking the AirPods, which showed they were still in the hotel. As I suspected, the AirPods were eventually found in the laundry—but only after I stood there waiting for someone to take action. This entire situation could have been avoided had our “Do Not Disturb” request been respected in the first place. Additionally, our room was missing basic amenities like shampoo. After three calls and over an hour wait, it was finally delivered—causing us to be late to a family engagement. Overall, the lack of respect for guest privacy, poor responsiveness, and lack of follow-through from management made this an extremely disappointing stay. This level of service is simply unacceptable.