La Quinta Inn & Suites by Wyndham Memphis Wolfchase

The breakfast was not good everyone does not like wheat bread. When you check in they should tell you that you have to have a separate key card for the pool. The ice machine didn’t work on the 3rd floor. My refrigerator didn’t work we had to get the one from next door.

Clean room, staff helpful, parking good, wish the refrigerator had a small freezer. It seems a lot if the hotel refrigerators don’t have freezers and we like to freezer a few water bottles for our small cooler it keeps longer than a bag of ice. We did enjoy our stay.

Very dated property and could use some attention maintenance-wise. Parking was easy and usually tight outside the wing where we stayed. Definitely not what I expect from a Crowne property.

After a long day of driving I was greeted by Angel at the front desk who was incredibly friendly and helpful. This is exactly who you want as the first face your tired guests see. Thank you Angel!

Clean and convenient.

Staff was great, rooms very clean

Staff was very nice

Breakfast was the same for 7+ straight days, fleas in the hotel

The hot tub was broken and the pool was out of order. The pool was supposed to be fixed for our return stay, but it wasn’t. The TV in our room didn’t work and the ice machine was out of order. It seemed as though the staff was unconcerned with the issues we had. Oh, and the light when we went into our room didn’t work. We had to go across the room and turn on a lamp.

The hotel was clean, beds comfortable, housekeepers were wonderful. The pool was not open due to a repair, they should of noted that on the website and when we checked in Friday night the front dest lady wasn't the friendliness

I would not recommend this hotel the staff was Ky friendly at all very nonchalant and uncaring. Hotel smelled musty and furniture was old and dated. The bed linens were dirty and when I asked for more the staff wasn’t concerned as to why just stated I would need to come and pick them up. The bed had dried bloody mucus in 2 spots on the bed long hairs were on the second bantams sheets along with dirt. The shower also had someone long hair in it.

I loved the room very clean, and fresh towels nice hair dryer and everyone was so nice.

Etc.

Giving me rooms that was already occupied i purchase family suite and didnt get it

The check in was quick and easy. The text message feature was nice but whenever I did text to ask for something, no one was available.

The hotel needs to be undated

The location I told them several times my tv wasnt working they kept telling me they notified management everything me & my husband went to desk we didnt have tv access the whole stay they never address or get back to us we was very dissatisfied with not having the situation addressed or taken care of.

I reserved 2 queens but only a king was available. My son, who has cerebral Palsy had to sleep in the floor because there were no more rooms. The tv in our room didn’t work. We got a new room on the second day. There was an oil leak coming in above the door making the floor wet. Had to change rooms. The rooms were old and worn. They need to be updated. We only had 2 towels. The pillows were very hard.