Red Roof Inn Memphis East

Just definitely did not look like the pics so glad that stay is over

Passable

Very good

Terrible attitude at the office

Staff

The room, neighborhood, staff, and everything else about the property was trash.

The bed was not comfortable and the sheets had burned match marks in it The area was presentable as far as food marketing or either home health Care or furniture

The bar for hotels room is usually pretty low for me because I'm just looking for a bed to crash in for the night but this place was just gross. They just have a display room set up somewhere that they got all this really nice pictures in because our room looked nothing like it. Tiny. Everything was crooked or broken. Duct tape on the holes in the curtains. Ac worked great. Front desk asked for cash for the deposit but then when I was going to use a card they just said they weren't going to charge me one. Location was solid I guess but I'd recommend going elsewhere.

Nothing How I was discriminated against cause of my sexual preference by one particular employee

Nothing Everything i felt discriminating against cause of my sexuality and one particular employee wasn’t kind or friendly at all

Nothing Everything one particular employee wasn’t friendly at all and didn’t know how talk to the customer

Bad

Staff was unfriendly, shower was not hot, roaches in room, and cigarette burns on toilet seat

Receptionist was ANGRY, he really wasn’t happy at all. Rooms were in disrepair. Stains on lampshades, floor taped down with duct tape. Toilet felt like it was unscrewed and was going to fall over when you sat on it. Shower only had cold water. We stayed as a last resort due to a power cut so we had no electric (or air con). Got us out of a hole, but I wouldn’t plan on staying there unless you were desperate (like we were).

Passable

Unclean room with gnats and spiders everywhere and in the ceiling. Rude woman at front counter that doesn’t like her job apparently. 10/10 would not recommend.

Pleasant

Having guests pay $100 for deposit and refusing to take credit card for deposit. The lobby smells terribly forcing me to stay in the 98 degree heat and humidity for an hour while I look for an atm.

256 bathroom full of mold

Have cash for a refundable deposit. Otherwise they can make some extra money off you by using their atm. There were plenty of bugs to squish. Just the bathroom and sink area thankfully. Without bugs, nice and wonderful motel.