Tru By Hilton Meridian

You could talked to the person at the front because she's grumpy and doesn't want tell you anything. I need to get credit for what they overcharged me.

The hotel had a fun atmosphere. There were people quietly making use of the pool table and just sitting around having conversation. The staff were very friendly and helpful. They just need to work on getting things cleaned up.

No carpet which is okay i guess. Stains were on my wall. It just didn’t have that 100% comfy feeling. It’s like a step down from a holiday inn but this room was more expensive so I was Elden ring to be a bit better but it wasn’t. Walks were thin too, you could hear and feel people walking in the hallways and in other rooms. It wasn’t a deal breaker tho

The Lady in front I hate to say white with her at mid shoulder. She was the worst. She gave you the worst attitude and not helpful at even asking questions. I hated my stayed there. I will never stay here again.

Helpful and cheerful staff. Clean room, good amenities

Overall a clean place, nothing stands out. The staff welcomed us and wished us safe travels. Breakfast was average. This was a quick stop over night stay.

It was reasonably priced and so cute inside. The staff was really friendly (as we checked in at night, super tired). Parking was easy and We aren’t from the area so the entrance from the highway and to get back on the main road were weird. You can’t help that, but as a heads up to others.

First room a/c didn’t work and staff was friendly and quickly able to get me another room that a/c worked great. In both rooms though tv was hard to operate. Very slow responding to input and not al channels in guide not available. In bathroom of second room, toilet bowl badly stained, shower head a lot of calcium buildup and sink handle plumbed backwards. Cold when should be hot and hot when should be cold. Bed and bed were clean and comfortable .

GREAT

Had a great stay. Staff was very helpful. Room was clean.

Bright and cheery. Front desk was very nice. Clean. I had a positive feeling about our stay. Would stay there again.

First time staying at Tru By Hilton and will for sure stay at another. Was proably the most welcomed I have ever felt at a Hotel.

Very nice hotel with wonderful amenities and snack areas. That breakfast was also very good.

We were overall satisfied with our stay, exceeded our expectations for the price of the room. Staff was very friendly even at the time of night we were there highly recommended.

Excellent breakfast and staff. Comfy beds

When we called to check in 2 hours early one employee said there was a $25 charge then when we got there the same employee that I spoke with on the phone said we could have. Cold coffee!! Breakfast from 6 - 9am, but when I got there, late by 10 minutes, even though the food was still out they refused to let me get anything then waited another 10-15 minutes before they shut it down . Customer Service was 1-2 stars!

clean rooms & great an helpful staff

Everything was nice. The staff were great. You rarely find good customer service now. You don’t accept cash.

This was a great stay. Everything was well maintained. The staff was very pleasant and helpful. Breakfast was well stocked and tasty. Breakfast area was well monitored and kept clean. Great stay!