Comfort Suites Merrillville near US 30

Location. Room. staff very helpful and friendly Bed was not comfortable. Bathroom good use an upgrade

Exceptional

Exceptional

Pleasant

Staff was friendly. Property needs some updates and better cleaning. Breakfast was decent.

Great location Breakfast they stopped 30 minutes before it was scheduled to end

Nada

They had a pool and it was located where you could eat or go shopping. When I got there the shower handle was broke, look like they didnt clean nothing. Only thing that looked ok was the beds.

Nothing Everything! The room was filthy dirty. There were holes in the carpet, mold on the shower curtain and disgusting stains on the couch cushion. I'm STILL trying to get my $100 security deposit back, too! The pool was too cold even in July for an indoor pool and there was bleach in the water instead of chlorine.

Every thing was fine except for breakfast, there were no eggs or sausage available, no cups to use.

Good

The internet didn’t work, they had hardly any good for breakfast other than waffles. The general restrooms had no soap, no toilet paper, no paper towels. It’s just a dump. The staff was useless and unhelpful it was clearly ran by the owners who are cheap as can be

They never answered the desk phone. Breakfast ends at 9am. The bathroom in the hotel room was old, outdated, dirty, and unkept. The elevator stopped working during our stay. There was so much chlorine in the pool water that it changed the color of our swimming suits and burned the kids eyes. We had to ask for new towels and washcloths each day during our stay. The key card had to be programmed almost each time we left and came back to the hotel. I would not stay here again ever!

For the cost this was very disappointing. Hotel was dirty. Didn’t even have clean sheets. The breakfast was one of the worst I’ve ever seen for a hotel that cost over $200 a night. Definitely will never stay here again.

Very good

Computers were not working and check in took 45 minutes. No one said hello or apologized for our wait. We were then given a musty smelling room with wet carpet and we asked to change rooms. The new room had dirty sheets left in the pull-out couch. We were told they could only give us one extra pillow and no one came to collect the dirty sheets. Breakfast was sparse, machines were broken and normal items were not even out. The carpet is dirty is many spots, the rooms are not being properly vacuumed and the management staff doesn’t seem to care about the customer’s experience. It was embarrassing for my family and a huge disappointment- also a lot of money for a hotel in this condition. I will not stay there again.

Bad

I liked the suite. It was big enough for 4 adults Hair in the bathroom floor, water/something stains on the upholstery furniture, no sofa bed sheets in room, & dip in king mattress. Very little out for breakfast.

The room was filthy. We reviewed several other rooms and the cleanest of the three had hair all over the comforter, the bathroom had yellow stains on the floor, the ottoman was stained, the carpet was dirty, it was awful. I decided to find another hotel.

It's supposed to be until 9am And it was less choices for breakfast menu it used to be way more choices That's the only thing that I didn't like about my stay