Extended Stay America Suites Merrillville US Rte 30

Check-in employee Lovia was very warm, friendly, personable, and professional! My boyfriend and I were hopeful that the hotel wasn’t run down since it’s relatively more affordable than other hotels in the area. I’m glad I listened to the reviews! We had no real complaints! The double-bed room was just perfect for us. We loved the full-size fridge and freezer. The room was so cozy. The only problem we experienced was difficulty using our key card on their side entrance (was closer to our room). Another guest came behind us and had to reinsert his key card in and out just like us several times before the door would open. I hope that gets fixed. Also, it would have been nice if they had a more selective breakfast like eggs, pancakes, bacon, toast, etc but they’re affordable and were great otherwise! I’d recommend this hotel!! Perfect for a couple trying to have an affordable hotel stay with a good experience.

The property definitely could have been better maintained but you get what you pay for and it was a safe location.

Room was clean and staff were very friendly. Kitchen was adequate but the room could use an update which is why I am not going to give a full 5 stars.

horrible horrible horrible!!! DO NOT STAY HERE. Staff is rude and doesn’t care about the people who come to stay. I’m telling you now, DONT stay here. Worst experience ever.

I have stayed at a few hotels in the area before so I am familiar with the area very well. I never stayed at this particular hotel before. I understand the nature of Extended Stay hotels and the long term rental aspect. What I was not prepared for was being placed in a room where a animal had been in that soiled the carpet so bad it had obviously soaked the pad. The smell of urine couldn't be covered. They only had 2 rooms available on the first floor at check-in. I was traveling with my elderly mother and didn't want to be on the 3rd floor which was the only other option. So I fought through it. I bought Frebreeze, Lysol, Carpet refresher and an air freshener. This only masked the smell for 2-3 days then it was back. I stayed 10 days. The hotel needs remodeling. The rooms are old but clean. The staff was extremely nice and pleasant. My mom's room was clean and free from any pet smells. If hotels are going to allow pets, they should shampoo and clean carpets thoroughly or block those rooms off just for people with pets. One morning there was no hot water. I let I run for 15min then it got hot. The shower pressure is horrible. Its an older clean hotel. The price clearly reflects this. I felt safe there but fighting the odor made it uncomfortable and no i was not changing rooms and leaving my elderly parent. Room 141!!

Clean room but no breakfast

Clean room and helpful staff. Not the best pillows, but otherwise suitable.

Asked for help Couldn’t help

Facility was clean and smelled good

The staff was extremely kind and helpful. Hotel and room was clean. My last stay at this hotel was not very pleasant but I decided to give it another try. My experience this time was way above my expectations.

The staff was great. Very accommodating The cleanliness of the room.

The room was fine. The smell when you enter the lobby was terrible.

Staff was excellent rooms were exceptionally clean. It was nice and quiet. I will definitely go back.!!

Great location, helpful staff!

Breakfast

Room was OK. Furniture was not in great shape and could use some updating. Breakfast was sparse but not unexpected based on reviews I read prior to booking. All in all it was as expected.

I have lost track of how many times we have stated this hotel, and every time has been excellent. We got a good night sleep, Kat is welcome, the room is large, a spacious, a great place to stop over on a trip.

Everything is great N/A

Very clean , friendly staff and good prices

Very clean facility, friendly staff and great prices