Country Inn & Suites by Radisson, Merrillville, IN

Hotel was well below cleanliness standards upon arrival, but we were tired and couldn’t find any other rooms available in the area. Thought we would give it a try. Don’t believe that the hallway carpet has ever been cleaned, with many stains. Got to our assigned room and went inside. Lights were on, and noticed grocery bags on the chair and counter. Taking a few steps further in I saw an open suitcase! Dang, someone was already in the room! We left immediately, without seeing anybody. Returned to the front desk to check out, get refunded, and leave. The front desk clerk then wanted to debate the situation saying the room was unoccupied! Incredible!

Very nice staff. Room was laid out well and clean. Nice bathroom towels. Maybe regrout bathrm before mold becomes a problem, Some common areas needed refreshing. Change stained hall carpets to something easy to clean like laminate. Lobby carpets really need cleaning. Breakfast was simple but fine.

The counters were dirty, there was urine on the toilet, hair on the nightstand, dirty microwaves, stained curtains, and spills all over the walls. The overall cleanliness was unacceptable and made me feel extremely uncomfortable. To make matters worse, the air conditioning units would not cool below the preset temperature, making the rooms even more unpleasant. I ended up leaving the hotel because I did not feel comfortable or confident that the rooms had been properly cleaned. I took photos of the conditions and immediately contacted Expedia with no help after buying protection. This was by far one of the most unsanitary hotel experiences I’ve ever had.

Very good hotel need just a little TLC but my stay was nice

The room was filthy. Long black dog hair everywhere. I felt dirtier after showering there. Will not recommend or revisit.

Renovations not completed, hair in the shower drain, and debris on the carpet in the hallway. The rooms looks old

It was an ok hotel. There was exceptional or outstanding.

Worst experience ever. People hanging out around the hotel & even sitting in the floors in the hallways of the hotel creating a safety issue. Upon entering lobby a terrible smell with stains on carpet. I opted not to stay. Was immediately told no refund I did not check in or stay at the property..

Everything was clean. Comfortable bed, decent bathroom. Coffee was good. Breakfast was basic and minimal. We skipped it.

All was well

T

Staff was great! Very clean room. Definitely would stay there again.

CONS: 1. Bathroom had no towel racks. 2. Fridge in the room squeaked all night. 3. No fan in the bathroom. 4. AC in gym was broken. 5. Water in the gym came from a 5 gallon dispenser, but it was clearly just tap water. 6. Breakfast options were very limited. (Cold and mostly carbs). PROS: 1. AC was nice and cold. 2. Treadmill in the gym was solid. 3. Coffee one morning was very weak. The other two days it was ok.

It was a no smoking room and as soon as I opened the door the cigarette smoke was present. They put a machine in my room to try to get the smoke smell out. The audacity to charge $338 is insane. This hotel is trash and needs a complete clean up. You need to refund me every dime!

The staff was very helpful.

N/A

Solid stay, cost effective and pleasant. Clean comfortable and quiet. We used it as a great access point to the South Shore railroad from Dyer into Chicago. Cheaper than parking downtown, less stressful than I80/94.

Shopping and food was walking distance

Clean room, staff were great and no problem with parking. Breakfast not good at all.

Very quiet property