DoubleTree by Hilton Phoenix Mesa

The staff is always very friendly. The rooms are clean. We always find parking close to the front.

The rooms are huge!! The room amenities are great. Purchase the breakfast. Though a little pricey, it is totally worth it!

We love staying here. Always a good experience. Great staff.

It was clean property and the rooms were comfortable. Staff were very attentive when checking in. Was there for a basketball tournament so we weren’t able to use the amenities but the pool looked relaxing. Good location to food too easy to access. Will stay here again for future trips

Great hotel..., great staff. Particularly the restaurant staff and front desk were outstanding. Wish the hotel pool stayed open a bit later.

Elavator was not working on my side of building

Great service

Good location, very nice staff, especially in the Atrium bar and restaurant. Comfortable bed. On the side I stayed was some noise coming from what I assume is a generator outside, which was continuous, but not overly intrusive.

Everything was good location, staff and pool

Everything was good except witholding security deposit Room rate

The shower head was coming off the wall. The towels were dirty when we first got in the room. The bathroom door broke and we were stuck in the bathroom. The cookies were the best thing going!

Excellent stay. Will do this again for sure

Exceptional wonderful everything was amazing

The pull out bed was a little uncomfortable, but other than that the stay was nice.

So there is no arcade area, the dinners are in the open and the guest hear everything. No microwave in the room, the bathroom was dirty there was a bunch of previous spills and spots of who knows, I'm disappointed for this hotel to be a Hilton line hotel. Completely not impressed at all. The coffee was horrendous.

The lobby The bathroom smelled like mold

Clean room

An alarm was going off at 1 a.m. and I said something the next morning and was just told that they didn't know anything, no sorry or anything further. Nobody seemed to care that I couldn't sleep.

Nice building. Clean throughout. Booking com and hotel pictures don't match. I was not given the room shown even though it was available. They treated me like I was trying to sneak my dog in even though I reserved a room that accepted pets. And there are NO BALCONIES like stated. Just fake balconies with 12 inch platforms that are not accessible from the rooms.

Dirty pool, dirty carpets. Rude and unfriendly front desk lady. Water issues in bathroom. I would say it’s a 3 star hotel at the max.