Casa Collins

very good location the first room i got was terrible the toilet didn’t work no flash and disgusting room, than I fot a new room it was nice and ok. wierd thing that all the people had the same code for the main door and they hotel room door which was very unsafe.

horrbile communication, should not be on the market

I paid for a night i was told i will get the code 24 hours before check in i never got the code.I emailed and contacted Expedia i still didn’t receive no help i am not from Miami so i was just stuck without a room.Not a good place to book at AT ALLL

Great customer service and great value. It seemed a bit old.

Great location, good value for the money. Room was clean.

This is the 4th or 5th time staying here. Different this time, no on site staff. The access code was a little stressful until i figured out how to communicate with the hotel. Once coms were established it went well and recieved several texts throughout the day. Room was clean, ac worked well. Shower was hot, nice soap and shampoo. Bed comfortable but showing some age. Building was quite but showing wear. The downstairs rooms are larger and more comfortable but for one night we made it work. There are restaurants nearby and good location for walking. A block from the beach.

Mold in the bathroom, no interior lock on the door, wooden floor boards lifting up, bathroom floor was slimy, bed linen was old and dirty, very old TVs with bad reception.

Very poor

No parking

This is a good location if you want to walk to shopping, dining and the beach. Be aware though there is NO elevator, NO front desk service, NO pool or breakfast. This is a bare bones place to sleep only. We had NO hot water, the TV did not work. Without a front desk person, there's nobody to help if you have an issue. Also, there were people sleeping in the lobby area that obviously weren't staying at the hotel. There were also a couple girls smoking pot on the front steps most of the day. Again, no front desk, no supervision. Won't stay here again even though the room was decent.

I Love the location. I just didn’t like the room was not big enough and I didn’t have a microwave in my room this time . the room was too small.

Location was great and self check in convenient. Staff available by text only.

Fire alarm

Nothing Everything

There were no wash towels upon check in and bath towels stained and worn out. Bed was very old and gross looking. AC was Grenada worked perfectly. Spider webs in corners and fridge was dirty

location not very secure. Had to rely on codes to access room and front door.

liked the location. the flooring was damaged in many places. We asked about a change of sheets and were told they would come after our second day, but we never received new sheets or towels.

There's no one on staff! Seriously! No front desk. You have to call a 1-844 number to get room access. The room was last updated in 1974! Rust on the fridge, NO SAFE, NO WASHCLOTHS! The floor was torn to hell and they used a mat to cover it.

This property was a huge disappointment. I was told I would have a place to put my luggage or check in early- which I found out after I paid- was not true. Also floors were absolutely disgusting. Our feet were blacked with dirt.

I wasn¿t given the room I paid for, there was a hot water problem in the room. I got my access code changed without any notice of the change. When I called the number to the hotel I was treated very poorly and they hung up the phone. Will never recommend