Hyatt Place South Bend / Mishawaka

The shower was amazing! Hotel is a little worn. A few of the plug ins didn’t work. Had great breakfast selection. The place to get food/drinks disappointing. Bar seating for 3. Would stay there again though.

No complaints!

The room had a lot of stains on the curtains, along with tears and there were holes in the ac/unit-could see outside through it. The shower door is not ideal as it was designed to not close, and there are other areas in clear disrepair. The TV was also hard to work, we never ended up using it. You have to cast from your phone. We followed all of the steps many times and finally just gave up using it. The hallways/elevator are very dark, dingy smokey, and full of carpet stains. There are even spots where you walk on the hallway carpet and your foot goes down into a bit of a depression (floor 2)…maybe from a previous leak. Again, great customer service, not what I was expecting for cleanliness though. This hotel is truly in need of care and fixing up!

Very clean, great staff

Great area with lots around it, great for kids. Safe and easy and clean. Would stay again if passing through. Best putt putt / arcade a few blocks away.

The staff was terrible. The front desk was not helpful at all. When I checked into my room my door was left open by someone. The hotel was pretty old, not updated.

They were very short of staff at check-in, but the lady there did an excellent job and she was covering the bar area as well. Best breakfast options and beds were great quality.

It was a nice to place. But needs some work.

One of my favorite places except the tv was an issue.

Breakfast room was warm & inviting. Breakfast was very good. Even when I arrived kinda late for breakfast the food just didn’t disappear. I’d stay here again.

All aspects of the property are in need of major updates! 1980’s/1990’s dark wood and beige paint. No A/C in the hallways, elevators, or common areas. Floors under carpet flexed/ moved (?) Elevators smelled bad. Adequately clean but “”old”

Breakfast was awesome. Staff is okay.

Great space in rooms with sectional coach.

Old 80s style rooms, AC that blasts into your face when you sleep, bathroom in need of remodeling, sofa with stained seats and no EV charger on the property. On the positive side, good breakfast and relatively quiet place to spend a night. I might stay here again, but would lower my expectations.

For a family of 6 this is the only hotel that has the perfect space for us so clean and well maintained

The front desk woman when we stayed was amazing!! She did a great job after we had a very long day of driving in rainy weather she was more than helpful and accommodating. The breakfast was ok but wish there would have been maybe cereal for our kids.

Staff was kind, rooms were spacious and clean. The hotel is showing its age a little. My only complaint was the included breakfast — choices were more limited than your typical continental breakfast which caused us to have to eat breakfast off site.

Very outdated. Not that clean. Nice people who worked there!

Very professional

The cleanliness leaves a lot to be desired in the room and the gym cannot be used due to overheating, without air conditioning.