Courtyard by Marriott Mishawaka-University Area

So run down. They were doing construction...it should let you know that when you book. The entire hallway where my room was was being worked on. When I got to the room the door latch was stuck. The lighting on the building is mostly burnt out. Just really run down which is disappointing for a Marriot. Shower head pretty bad, might as well been motel 6. TV is REALLY dated...I bet it is 10 years+ old. Glad they are doing upgrades, but should say during booking process. Paid extra because it was a marriot...yeesh.

Julie was outstanding. Free breakfast

IT WAS AWEFUL NEVER let me stay at another hotel like this again

Xxxxx

All good Xxxxx

No free breakfast of any kind. Had to purchase breakfast.

Carpet was actually kinda sticky from where it needs cleaning. Had no microwave at least in the room. Had worker bring me a microwave. Workers there are very generous.

I really can't complain there was some trash left on the balcony from the previous person but not a huge deal I would definitely stay here again. There's also not many places around that have a balcony

Great!!! Clean and very helpful

Staff was great and did their jobs and weren't overly pushy

Not a great experience. The room was very dirty. The AC vent was coated with dust, cobwebs, and what appeared to be mold. It also was not very cold. When I went to open the curtains, I found spiders that had been smushed against the wall and left there. The walls of the bathroom were very dirty. The bathroom floors, corners, and baseboards were covered in built-up grime and hair. There was hair all over the floor. The floors in our room were filthy. Walking around without shoes felt gross. My feet turned brown from walking on the floor. Also none of the outlets worked, or could hold the phone charger. Breakfast was unavailable, so I am not sure how that would be. We also got there late, and so we weren’t able to check out the bar. The only good thing about this place, was the staff. The lady at the front desk was nice. Overall I do not recommend going here. Please save your money. I was supposed to be coming back next week on my way back, but I cancelled it and chose a different hotel. I don’t get a refund either. Please look at the photos.

The room was excellent and the staff were friendly. The ice machines were not working on any of the floors but the staff were very accommodating and did provide ice from the kitchen. Disappointed that there was no type of breakfast included in our stay. The pool was also not available for use!

Exceptional

The hotel was great when it first opened but it's not been maintained well at all. The mattresses were old and fairly worn out. The TV only received about 10 channels and was blurry. The window as open about one inch when we first got into the room. Overall, the experience was dissapointing and we will not return.

The room itself was clean and welcoming. The hotel was quiet and we had a restful sleep. However, we chose this hotel because it listed a bar and restaurant in the hotel. The bar and restaurant were closed due to understaffing, but you could buy beer from the reception desk. Also, the two luggage trollies available were damaged so that using either was difficult; one had a broken wheel and the other had a flat wheel and the upper carriage was attached to the trolly in two of the four spots. We were told maintenance knew about this, but they would not be fixed until Monday. The "Made to Order" breakfast was very tasty and filling. However, it was not clear what or how much was included with the breakfast.

I will definitely return.

Barbara at front desk was wonderful. Had to switch rooms..first had toilet paper at base of bowl so flushed before using and it started to overflow. Next room clearly someone had been in it…toilet dirty, closet door ajar, beds rumpled, pillows leaned on, greasy spot on tv table. Switched again. Third room seemed clean but towel bar fell off wall when hung towel on it and mini fridge didnt seem very cold. Water pooled on shelf & drain was plugged with brown stuff. Seems a manager needs to check the rooms post cleaning. The first two rooms had very obvious issues that shouldve been taken care of before a guest saw. We slept well. A/C worked well.

Very good

Food was delicious though. Staff was super sweet & very friendly.

We requested a king room at booking but they did not have one available when we arrived. The double bed was a snug fit for me and my husband but we made it work.