Extended Stay America Suites Los Angeles Monrovia

good place to stay had no issues

The room was infested with roaches and bed bugs. Roaches spread from areas within the room and on one occasion I witnessed a large roach crawl from the hallway and into my room. I purchased insect spray but they continued to pop up. I noticed my hands and arms itching with large red marks during my stay and now that I’ve checked out, everything is back to normal. I fear this was the cause of several bed bugs. Upon arrival the room smelled like feet and a bad odor I can’t place, I say all of this as someone that rarely complains but I believe it’s best to warn future guests. Also, some of the lights did not work and upon checking, either previous guests or staff removed some of the light bulbs. If you have a tough stomach and require an affordable short stay, go for it. Do not stay long as getting a decent room without insects is a gamble. An exterminator should visit monthly at this point

Staff and cleanliness of room was ok

Room was clean. Smelled like cigarettes everywhere. No smart TV just incase you’re wondering

It was nice and quiet, but there were cockroach in the hotel.

Hotel was clean and room was cool

Front desk was grate. Hotel really needs some renovations with the carpet and restrooms. But overall we got our sleep.

Deberían actualizar las instalaciones todo está viejo los tomacorrientes lámparas muebles todoooo

The room has no housekeeping. If wanted new towels had to drop off at the desk. For an extended stay there was no breakfast on grab and go muffins. Had to ask for and then pick up dishes and cups from the front desk. The sofa had rips in it there was no dresser to put clothes in. The bed was right up against the a/c unit. Has to crawl in and out of the bed so I would not knock into it.

the blower is not working.

When we arrived, the front desk was extremely rude. She told us our reservation was erased from her system and could not give us a room even though we had a confirmation number. She was impolite and seemed she was asleep since we arrived a bit past midnight. I will never be staying here. The staff was horrible at customer service

The staff were very helpful.

It smelled bad just walking down to our room. I had to ask the desk to move us to a different room because it smelled like something died. The staff was helpful they were able to get us a room that didn’t smell, furniture is a bit beat down.

Thanks you guys

Just ok

I didn’t like this property at all. I didn’t like this property at all

Refrigerator ran loudly all night, had to turn it off. Breakfast was under supplied, ran out of coffee before breakfast was over.

Very standard amenities aside from in room cook top and refrigerator.

Horrible hallway. Room stinks so bad. Hallway around unit 140 smells like homeless or filthy animals. Room service is only every 14 days or you pay $10. I took my own air freshener and sprayed the entire room. The area is good because walking distance to Cane’s chicken. But it feels unsafe because there’s a lot of homeless around the area.. I wish they could improve on this smell. The hallway is horrible. The laundry room is nice, but there was only one washer working out of four and it eat coins meaning I put more than what I should. Please clean your room and hallway make it better smelling for people.