Oak Tree Inn

The only thing they could improve upon would be offering real cream for the coffee instead of the cheap powdered stuff. It’s 2026 for crying out loud. Little flavored creamers or plain half and half would be a big improvement. Given the age of this Inn the rooms are basic, clean and the bed was comfy. AC worked well too. Parking is good as long as you don’t drive a big car. I would come back.

We never really use the amenities, but see other using them.

I was in room 114 and there was a bad smell upon entering the room. I thought running the AC and spraying cologne would address the smell. Not the case. The bed was comfortable enough to get to bed despite the mystery smell.

Very clean

The bathroom floor boards needed to be cleaned. Has what looks like caked on dust build-up. Beds made up nicely, but didn't feel completely cleaned. Stayed five days by 3rd day started getting bug bites. Advertising list breakfast, actually is continental breakfast. Should be more precise.

Filthy carpet and hallways. Room smelled probably from the ACUnit

Decent hotel. Price vs value was there

Will return!!

Place was ok. nothin special for the price. would look elsewhere first before booking here next time

I like that there is an elevator and the rooms are very good size.

They had a nice pool and jacuzzi

Noisy environment if you are a light sleeper. Shampoo and conditioner combo leaves hair brittle. Breakfast outlay could be more generous by adding milk, cereal, other fruits.

Clean room staff air conditioning parking

When I called to confirm that they’d be able to do that again I was told “they already had the note on the account.” I was confused and the person on the phone said, “my colleague remembered you and put the note in.” Now THAT’S amazing customer service. It means so much to me that they not only remembered me, but that they are so willing to go out of their way to accommodate my needs. The only issue I have is the hot tub being a little too cool. I specifically looked for a hotel with a hot tub because a nice soak in hot water is a wonderful thing to do the night before my treatment. It relaxes me , soaks out my pain, and lets me sleep well, which are very important things. However, last night the hot tub was just warm. We asked that the temperature be turned up and the young lady at the desk did her best to do that. Unfortunately the water never got hot enough for my taste. But I do understand they can’t have it too hot in case children get in it, but they tried to make it right for me. When I stayed at another local hotel which is even closer to City of Hope, and had a similar situation all I got was “sorry,” no attempt to rectify the problem at all. I Will return!

For the price and location I think it’s fair. Monrovia is great place stay at surrounded by many restaurants, near Pasadena, great hiking trails, etc however the hotel gives old motel vibes. Because it’s much cheaper than surrounding hotels, I think the price is fair but you like updated amenities and modern design, this is not it. The pictures look better than the reality

Clean, easy check in, friendly staff.

Housekeeping is on it when it comes to making up your room. Staff is very friendly and courteous.

Dirty room. Broken furnisher. A/C very loud.

Location is good stuff good room needs and update as well shower internet hard to connect there was coffee maker doesn’t work

First off the Hotel was in an excellent location just off the freeway and near a great deal of quality food options and shopping. Being right next to the freeway also there was some noise but not enough to bother my sleep. The one staff member I interacted with was very polite and helpful. Parking and WIFI were included as well. The bed and linens seemed clean and the bed inself was pretty comfortable. I was disappointed the pool was not heated as I choose that hotel because it had one apart from others close by. Safety was my main concern, there was a chain on the door but nothing to attach it too and it just dangled uselessly. There was also no deadbolt on the inside of the door so the only thing securing the door was key card lock outside the room. Being an experienced traveler I have a metal floor door jam I keep in my bag but when I left the room I left the TV on so it seemed as if someone was there. I took my valuables with me when I left the room even if they had to stay in my car which at least has an alarm. A decent hotel that just needs to address these safety issues