Holiday Inn Express & Suites Philadelphia - Mt. Laurel by IHG

The rooms could have been clean better hair find in bed and a insect was crawling in the bed, had to get housekeeping to change the bed and clean the room

Nice place to stay. Rooms were clean. Staff was very nice. Breakfast was very good

Very clean and upon checking in you received a gift bag with 2 waters and chips! Awesome!

Had everything we needed for a short stay

The customer are very kind and friendly

Checking out early The lobby area was dreary and unwelcoming, the elevator had a broken sensor cover that flapped along the door edge, my room door was either coming off the hinge or just poorly aligned (my partner had to use force to open it), the hall and room smelled

The people at the property was cool they greeted us let us check in early and gave us a complimentary snack bag. The beds was terrible, my back hurt so bad like I hate Holiday Inn hotels because of this and also when we arrived the tub and toilet had a dirt ring around it and I ended up grabbing the cleaning supplies by myself to do it myself. But that wasn’t the issue the beds is what’s gonna make me never return ?

RUN DO NOT BOOK !!! NEVER AGAIN !! JUST FILTHY

Good breakfast, friendly staff,very clean and quiet environment. All good except the AC is a little loud and hard to control the temperature. I will definitely come back

Located in a nice area. Great breakfast.

Solo trip to visit family for 4 days in Mt. Laurel. I was politely greeted by Cathy at the desk (very pleasant and nice). She placed me in room #102. I opened the room and it's more spacious than the pics on website, clean, bathroom was nice. I checked the window since its on the 1st floor. It was closed at the time of entry but it wouldn't lock no matter which way I turned the lock on window. There was metal piece on the window ledge to block the window from going all the way back. But regardless the window didn't lock and I wasn't going to feel comfortable in that room. I gathered my things and go back to the front desk and asked for another room due to safety concerns. Cathy came back to the desk to assist, but when I asked for another room her pleasant vibes flew out of the window. She began to make all this noise in aggrevation as she looked for another double bed.She was being ridiculous! She said she only had a king suite available, at that point I didn't care- I just wanted a safe room. I proceeded up to #302- double bed not a king and the window locked. Perfect!!! The rest of my stay was great,-it was close to food places, gas, hwy and shopping. The rest of the staff was nice and warm. The free breakfast was decent, plenty of options (hot and cold). I would consider staying here again.

The front desk person was wonderful. She saw we had had a rough day and was helpful. The towel service got behind. My husband asked the cleaning lady who said they were behind but would bring towels and a bath mat. It never came.

The first room I was assined

Front desk receptionist at the time of check in was very personable and welcoming. Thoroughly explained hotel amenities

The lighting in the bathroom is too low and there aren't enough hook for your clothes.

Breakfast was awesome

Clean hotel, comfortable bed, good breakfast selection.

The location was ideal for my stay. Close to everything I needed. The room was very spacious and comfortable which I appreciated. They also had an amazing breakfast set up which is a feature I rarely come across. The shower had a drainage issue. While showering I was standing in a puddle. This was a minor issue for me, but other than that my stay was great.

Staff were very friendly and helpful. Rooms were very clean and comfortable. Located in a safe area. Very pleased with the stay.

The staff, cleanliness and breakfast All good