Hyatt House Charleston / Mount Pleasant

Bathroom towel “bar” needed fixing and coffeeemaker pot was broken but everything else was great. Very quiet and comfortable night stay

Phenomenal head to toe. Clean, good breakfast freshly made daily, wonderful staff, very homey.

Exceptional

Nice stuff. Good location. Breakfast was good. After check in we did extra cleaning by ourselves for our room because kitchen and floor was sticky.

We love the location. Easy access to Hwy 17 and 526, also to the Isle of Palms Connector if you want to visit the beach there. The breakfast is good, they do have an omelette bar but my husband missed that as the cook was late starting up. Overall it's a great place to stay.

The rooms were very clean and the staff was very helpful with questions. Kids enjoyed the breakfast with so many different choices. The pool was clean and just the right depth for kids to enjoy. The only problem we had was we ask for joining rooms but didn't get. My sister left her necklace in the room after check out called once me were home a 5 hour drive to see if someone would go get it for her,we would make the drive back down on Monday to pick up was told they would leave housekeeping a note to call if found. Never heard back that was very disappointing.

Nice, clean and quiet. The breakfast was below average.

El desayuno podría incluir más ítems pero estuvo bien en general

Exceptional

I’m impressed by the location, cleanliness, and friendly staff. The food was not good at all. It could be better. The fruit was not fresh, and if you don't have fresh cut fruit, put out apples and bananas. The service area where the food was being served was clean, so the staff did a great job; it's just the food choices were meh. So, I went out for breakfast.

Overall had a great experience with this hotel! The bbq area was not tidy and the bbq itself was not in good condition to use. This site is left without an attention.

It was fresh, clean, new and very nice. They have a wonderful heated salt-water pool! The pool was great on cool evenings in the Spring It was tucked back in an area that wasn’t easy to get in and out of from the main highway, it was situated behind a Walmart, there weren’t enough handicapped parking spaces, and the breakfast, although given some thought for uniqueness, was always cold

I had a late check in experience but my experience with staff was great. The hotel room was in good condition.

We had a good stay overall. The hotel was clean, comfortable, and had everything we needed for our trip. The staff was friendly, and check-in/check-out was easy. While nothing really stood out as exceptional, everything met our expectations and made for a pleasant experience. I’d recommend this hotel to others looking for a reliable place to stay, and I would definitely stay here again in the future.

It was really good. The rooms were clean.

The charging stations for EV are not owned by the hotel and were busy with "Demo Tesla's" the first few days. So you may have to fight to charge your car.

Receptionist was really nice and was ready to check me in, the room was excellent and it was super clean and organized, breakfast was awesome it was my kids favorite part of the stay. It was also a great location, everything was near by There wasn’t any kid shows to watch.

Provided a full kitchen to cook while staying. The shower curtain was covered in filth, the beds were overused and uncomfortable. Various spots around the room that were covered in grime. The utentisals we were given to cook with were dirty. Was told they would clean the next day no one ever came. The lady was nice, the man there was rude. The tv didnt have very many channels and streaming to it was difficult. Breakfest was okay but you expect more for the price.

Clean property! Staff was very helpful and friendly. check out and check-in process was very simple. We had an ADA accessible room —actually a suite. it was quite spacious with a living room, kitchenette , two queen beds and a huge bathroom. It was very accessible for my needs and I would definitely stay here again.the location was quite nice and inviting. Very quiet area I found my bed a little too soft but that’s often personal preference so some people might be ok with it.

It was in a good location