TownePlace Suites Charleston Mt. Pleasant

It was a good location Nothing

Breakfast was not good. The fire alarm went off twice so walked down 5 flights of stairs twice & everyone was just ignoring it. Didn’t know what was going on. The suite setup is very unpractical.

Loved the efficiency room, supplied with dishes, dish washer and comfy bed. The food was ok for breakfast and there was a good variety. Most staff were very friendly and helpful.

It’s gone downhill my shower curtain wasn’t the right size so all the water was going on the outside and I called and let them know the night before and it was at night and they said they would send somebody the next day and they never did the whoever was dealing with breakfast. It didn’t look like the people showed up and they had a brown bucket out with warm water. They didn’t even have ice in it. The ham stinks. I mean, they just need to throw out some bacon or regular sausage and it just it’s all watery in the eggs and you know wouldn’t very good. It’s just gone down downhill from when we first started staying there two years ago.

The staff and cleanliness of the lobby and hotel were exceptional. Breakfast needs help. Eggs and bacon are minimum for an American breakfast.

Room Smelled musty but was clean

Exceptional

Large, absorptive towels, a refreshing rain bath shower, a spacious BR, especially comfortable mattresses and bedding, good TV reception, a very helpful kitchenette, the included delicious, wonderfully varied, breakfast menu, helpful receptionists, reasonable nightly cost, and close proximity to all of Charleston's main attractions!! Needing housekeeping/maintenance dept. improvement: Upon arrival for our 2-week stay: The garbage disposal’s sharp mold odor that the maintenance dept. denied being able to fix. Rather than tediously changing rooms, which was offered, I ended up cleaning off plenty of black mold from the underside of the rubber gasket and flushing the disposal with baking soda/lemon packets (my purchase), ice cubes, and water. No liquid soap, dishwashing detergent in the kitchen, a wobbling ironing board with a flimsy cover, and a water dripping iron were more kinks. A couple of times during our stay, I had to request additional toilet paper, Kleenex, a dishtowel, and vacuuming. Upon request,though, all of these issues were resolved. Amenities far outweighed the weaknesses, and we would definitely like to stay again at this affordable hotel the next time we vacation in Charleston!

good attention to amenities and comfort. could make breakfast offering more healthy

Breakfast was very simple. But as in many hotels in the USA.

Very good

No comment at all. I loved everything about it

I loved the kitchenette and good size fridge was very useful. Breakfast was OK. Very clean bathroom. The floor at the entrance was a little sticky, didn’t cause much discomfort took me two minutes to wipe with wet paper towel. Great location. Satisfied overall.

We enjoyed our stay. Joanne at the front desk was extremely pleasant and helpful while we were there. The parking lot was small. There was only one large luggage cart there and on our check out day someone must have kept it in their room because for several hours that morning we checked for it and it wasn’t available. We had stayed there for five nights so we had to make several trips to take our luggage out.

Coffee station in rhe lobby was not good, watered down, and not well stocked!

Room was very clean

Great location for many things. Easy to get in and out of with exits at each end of the road. They have Weber gas grills in front of the hotel if you're using the place as an extended stay.

Clean, comfortable room and the staff was professional and friendly from check-in to departure. Liked it all.

Exceptional

Exceptional