Country Inn & Suites by Radisson, New Braunfels, TX

Comfy and quiet

Breakfast was fresh and never empty.

I loved the friendliness of the staff, the room was big, the shower was fantastic and the bed was very clean and comfortable. The walls are very thin, we heard everyone around us in there rooms. Kids running upstairs.

Great No complaints

Staff lady was amazing at her job loved it and loved the beds very good Some one had music till like 1140 but stay place was amazing

The place was perfect. It was very clean the facilty . The bathtub in my room was not clean (stains from something, and the shower head was nasty) had to put a towel down to shower.

Breakfast was good. Daily check in with the motel renter to make sure they had everything supply wise they needed.

The pool was not clean so we did not swim

Convenient location to the rivers. The room was clean and check in was smooth. Nice little fire pit by the pool. No complaints

How quiet it was Couldn’t take breakfast to the rooms

Very good

Unfortunately, the room itself was also disappointing. It had an unpleasant smell, the beds were extremely hard, and the AC unit made a loud whining noise throughout the night, making it difficult to sleep. The one positive experience was the front desk staff member the following morning. She was very helpful and allowed us to switch rooms. We did have to move to a different floor, but thankfully the second room appeared to be cleaner and was a little more comfortable. The breakfast was another disappointment and was not good. Overall, we expected a much better experience and were disappointed with our stay. We will not return.

It was very quiet and the lobby was very clingy smelled good. The breakfast was decent. Staff was somewhat friendly. My room was very small compared to what it looked like on the pictures. I got the king suite and it was very tight, and the room smelled of mildew. I called down to staff and she tried to change my rooms and even walked me to 3 different rooms to see if they were better but every room I went to smell the same. I had to go buy candles just to mask the smell in the room it was that bad. It had black mold in the bathtub around the grout lines. The door in the bathroom had water damage and the paint was peeling off. The bed squeaked bad every time you moved.

Checking in was easy. The room was quiet, and we had enough towels. Room was spacious. Sheets were soft. Breakfast was good. The spout in the shower was broken so you could only shower. Lots of calcium on the shower head. The shampoo dispenser was on the wall but the conditioner and the body wash were in the cubby like it hadn't been installed yet.

Was exceptionally large and kinda odd. You could’ve had two rooms in there. And the air was set to 80 when I got in. It took an hour or so for it to cool down to a reasonable temperature. I didn’t like no shower door water splashed out the bathroom

Good

Friendly staff, clean and comfortable room, and close to everything. The shower door style was a half door, which caused water to get all over the floor outside the shower. I found that to be kind of annoying. It might have been okay if I would have been able to adjust the shower head but, it wouldn't move.

Very good

Nice location to downtown and Gruene

The location was about all I liked. The room smelled stale. After stating that I did not want a room that would be located in an area that would be too noisy, I was put in the room right across from the elevator!! AND, there was constant slamming of doors throughout the night. It was my birthday. I went there to relax and get away from the hustle and bustle. I made a very bad choice.