Home2 Suites By Hilton New Braunfels

Staff was great helping me with an issue with guests I was staying with! So greatful to feel supported and safe! I wish I knew his name so to the gentleman working overnight Saturday night the 4th, Thank you!! Your kindness and attentiveness meant the world.

Hello I stayed there for the 4 of July on the 4th floor the stay was excellent in every way room was clean smell great pool was terrific.Breakfast was wonderful the staff was very friendly and helpful I loved it here we come again when I’m in town .

We got a noise complaint the 3 nights we were there and continued to let them know it was coming from the room next door. The walls are paper thin. Everything else was perfect especially after coming back from a long days at the water park.

Great experience. No issues

I love the location and the size of the room the most. It's very spacious and the breakfast was great Also the staff is very friendly The restroom still had a lot of hair from previous party.

Location, staff were friendly, room was clean and comfortable. Breakfast was ok but a little lacking. Outside common area could have been cleaner but still a great place to stay.

The kitchenette was awesome and the staff was super helpful. Probably my only complaint is that the neighbors next door and upstairs were loud, but that wasn't the hotel's fault. Room was bigger than I expected and well furnished. I'll definitely stay here again next time my family and I are in town.

Nestled in the quiet area of Creekside Crossing. Easy access in and out. You have to pay to park on premises. It’s like five dollars no big deal per night. We stayed on the first floor. With the kitchenette, it was nicely equipped. The AC unit made a funny noise all night, but once I went to sleep, I couldn’t hear it no more. And we didn’t complain about it just one night we could deal with it. When the hotel is full, there’s limited parking spots. Great breakfast option. The next day staff was helpful, polite friendly.

Furthermore, the condition of the room was unacceptable, as there were visible stains on the walls in both the bedroom and the restroom. I also discovered several dead roaches in the restroom.

The bathroom was rather small considering we booked a suite. The fire alarm going off at 7:15 am was not great either.

It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.

breakfast , size of room , area , friendly staph fire alarm issues

a

It was clean, and the staff were friendly and helpful. The eco-friendly lighting was harsh and not conducive to sleeping well. The bedding was all synthetic and hot to sleep in. The “accessible” bathroom had a tub instead of a shower.

Great place to stay. The room was spacious, the bed was very comfortable. The kitchen it was great. The full size refrigerator and dishwasher was great. We really enjoyed our stay. When we are in the area, we will stay there again.

Overall this hotel was very nice! Clean, helpful and friendly staff, great breakfast included. My only issue was that we could not stay connected to the Wifi consistently, which wouldn’t have been a huge deal except that we did not have phone service (with TMobile) in our room so we really needed the internet connection. We tried everything that the staff suggested and were able to use it but would have to repeatedly forget it and log back on.

Clean room

Very nice

Everything was so clean, the staff was so friendly and helpful! Overall, it was a great place! Clean rooms, family friendly, perfect!

Very Clean