Red Roof Inn & Suites Newburgh – Stewart Airport/ West Point

Room was comfortable and clean.

access the premises thru any entrance door was relatively easy.

Room

Clean , very nice , huge lake in the front so it a nice view

Great stay

Rooms are very dated and in need of repair. Wallpaper peeling, fixtures leaking, cracks in walls. All okay for a $90 a night...but not for $200. Staff was very nice and location felt safe and quiet, but not worth it.

He wanted to kick my teenage daughter out of the room with our dog and no car by herself. He never offered to store the luggage, when I arrive to the hotel to take care of the problem, I was told by him that if I don’t like it, I can take my family and leave. Although we had extended reservation through Expedia and it was paid for. He was taking his time to enter my information When I told him to hurry, I have to get to my closing. He told me not to rush and he gave me two new keys that didn’t work to open the room. My wife had to go back to ask him to reprogram it. This is the worst experience I have ever had in a hotel

The bed was fairly comfortable - The Gentleman who checked us in was friendly and accomodating. The room was unsatisfactory - couldn't see out of window, curtain was torn. door to room had so much space you could hear everything in the hall, the drink machine was not operable. Would not print a receipt since booked through expedia. I would not recommend this hotel.

It was great i had no issues

Everything was very scenic and clean. Pleasant desk attendees.

Na

From the moment we arrived, we were greeted with very friendly Gerald who was able to get our room ready hours earlier than expected. The location is perfect since it’s near the Stewart Airport and very close to shopping and restaurants. And the view of the reservoir was lovely.

Having to leave

Good value property. Very clean and attentive staff. Will be staying there again.

A great location for an overnight stay. Staff was pleasant and there was good coffee in the morning. The grounds were very nice for traveling with a dog. Our complaint was that the king room we had was so small that we could barely walk around the bed and we tend to stay in the room for the evening...will try for a bigger room next time. For the price it is a safe and clean place.

That it was .3 miles from my work area The room barely got below 70° even though it was sit on 64, the blinds were partially hanging off the rail. Also, I was on the first floor with the bright lights outside, so I couldn’t actually close the curtains all the way.. my white bedsheets had stains on them. And there were so much dust and dirt and clothing tags and other debris on the floor. You could tell it wasn’t cleaned.

Room was hot, 30 minutes for AC to cool room. Floor by front desk dirty. Hotel needs renovation!

Unfortunately, the issues didn’t stop there. I found hair under the duvet that belonged to neither me nor my boyfriend, there were stains on the sheets, and the pillows were what my boyfriend called "quarter puffs"—tiny, flat pillows that were nowhere near normal size. The bathroom also had a lingering unpleasant odor that certainly wasn't caused by us, and getting into the bed required a bit of a leap because it sat unusually high. Overall, we got exactly what we paid for. The 2-star rating is accurate, and in our experience, it's well deserved. We will not be staying here again.

The room was extremely clean, but definitely needs updating. The wallpaper is a bit old and ragged, and the air conditioner seemed to be struggling to stay cool. The beds are comfortable, but the TV only offers a few stations to choose from. It's a good hotel for a quick overnight stay for sure.

Nice people, its like the old Ramadas golden years