Courtyard by Marriott New York Manhattan/Midtown West

Great hotel!! Very clean and very quiet rooms

Very modern

Beautiful and spacious room. Very convenient to catch the 7 train at station across the street and Madison Square Garden. Has good food options.

I had to call the front desk several times to get an answer during my stay to get the WIFI to work. I also requests towels day # 2 but never got them. Terrible view from my room.

Very convenient, very clean, excellent bathroom, good mattress, but lacks room service.

Called hotel reception to let them know of my late arrival as suggested by Expedia ... the hotel immediately charged my card for the entire stay, plus an additional $300.00 that was never disclosed to me. When I called back to dispute this, your front desk staff initially told me that I was being automatically "upsold" to a different room. It took over an hour of stressful escalation to finally speak with a manager, who then claimed the $300.00 was a security deposit for a 3-day stay. Charging a guest's card for a full reservation early, alongside a hefty security deposit, without explicit authorization or upfront disclosure is completely unacceptable.

Only thing I didn’t like inside the small fridge not even a single drinking water nothing next time leave a small water bottle for your guests, other that everything else is A1 best location you can walk from anywhere you want to go

I was very happy with my stay. The hotel overall was clean and tastefully decorated. Enjoyed welcome robe and slippers. Exceeded my expectation. Staff were responsive to my needs.

LOCATION AND STAFF NOTHING BUT VALUE COULD BE LESS THAN THAT

Exceptional

Proximity to Javits . No breakfast. With the price breakfast should be included.

Very well kept and customer focused

Room was large with good storage. Comfy bed and pillows. Friendly staff. Great location for Hudson Yards and Javits center.

I paid extra for a high rise, skyline view and got a room with one building blocking the whole view. When I went and asked about a different room I was told that the only other room they have available has the view of New Jersey/worse than this room per staff. So stuck having paid extra in the room with no skyline view. The next day, called front desk inquiring about WiFi and the person on the other end could not have been more rude. Overall horrible experience and will never stay here again and never recommend this hotel to anyone.

Great location in a safe area. The room was spacious and quiet. We left the do not disturb sign on our door to get extra sleep and were pleasantly surprised to receive an email from the hotel to make us aware that we could ask for room cleaning at a later time that day. I would definitely book this location again for my next trip to the area.

Everything !

Exceptional

great

Always the best stay. Marriott has a great product

The hotel was very clean and well kept. The hotel staff was accommodating and very friendly. The room was specious and comfortable. The only thing I would add is to offer a short description of what is available in the hotel in the room.