Hilton Garden Inn Long Island City New York

Location was actually good if you want to get access to the city and still want an affordable place. Staffs there were nine.

The location was very convenient for NYC attractions. Subway very close. Everything was great!

Very good

Great staff! The luggage cart was not very useful

Poor

Short stay, the location was as expected. size of the room, tv location, inability to open second door of closet

We liked that the hotel was very close to the subway, you were only a few stops away for all the big tourist attractions, if you had a car, there was a carpark (you have to pay) next door. There is a convenience/deli store next door too so the microwave in our room was ideal after you had paid the store a visit.!! Check in was nice and easy, $50 deposit per night was required which would of been nice to of been informed about after we made the booking. The room was ok, quite small for the price per night and as I booked the room for myself and my 21 year old daughter, she wanted to sleep on the pull out sofa but when pulled out, it took up the rest of the room so the room felt very cramped. The queen bed was very comfortable, pillows were nice, extra in the wardrobe and blankets. Bathroom was lovely, lots of lovely little extras but water was leaking out the shower door which made the floor very wet!! Loved the coffee machine in the room and tv was great Breakfast was good, not great but ok. There were added extras you could pay for and personally for the price of the room per night and extra for the buffet breakfast, I was a little shocked it wasnt included but the buffet was nice, little hot food counter, cereals,fresh fruit, breads and pastries. On the first morning I did notice the yogurts were oit of date, I did tell the young chap, he didn't take much notice and on the second morning the same yogurts were still on the counter and there were fruit flies around the fruit which put me off a little. There is a small restaurant which you can go to for dinner but we had uber eats delivered which gave us alot more choice. There is a gym and a launderette in the basement (u need to pay for the launderette but I don't think it was much) There is a rooftop garden which i asked the receptionist how do we go about getting up there but she said it was only for guests in the presidential suite!! Dont want to keep harping on about the cost but for the amount I paid, I expected nicer and bigger rooms,especially for the Hilton brand!!!

great

Exceptional

The rooms were clean and quiet. It was very close to the metro, and the supermarket that is right next door is very handy. We were also able to leave our luggage till the evening after we checked out. Our mattress had a broken spring, so one side of the mattress was sunken in, making it very uncomfortable to sleep. The staff mentioned as we booked through booking.com, no compensation for this was possible.

Bed was very comfortable. Hotel close to the train just a short walk. Deli next door.

Everything was great

Great location, clean, whisper quiet AC!

Superb

only stayed one night and it looked clean and neat.

Superb

It’s rather expensive, but everything is expensive in New York. Decor is quite dated and cleaning of the room is every other day upon request. Location is not bad, close to the subway station. There’s a nice grocery store across the street on the right.

NA

The location, The staff , just everything, that's why I went back for my birthday in August. Planning another trip back in Oct , great hotel NA