The Plaza, A Fairmont Hotel
About The Plaza, A Fairmont Hotel
Located at the crossroads of Central Park and 5th Avenue, this internationally renowned Manhattan hotel is steps away from world class shopping. The luxurious and spacious rooms at The Plaza boast modern bathrooms with 24-karat gold-plated fixtures and separate rain showers. The Plaza Hotel is home to The Palm Court Restaurant, one of New York City's finest destinations for Afternoon Tea. Amenities at The Plaza include exclusive boutiques and health and wellness facilities including a Guerlain Spa and 24-Hour Fitness Center.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Exceptional
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The hotel location is exceptional. The facilities feel dated and the level of service I was expecting for a property of this price was just not there.
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Disappointing
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Elegance Not a single thing
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Nice patios and outside spaces
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Despite arriving after the scheduled check in time of 3pm we didn’t actually get our room until 5.20pm. We weren’t kept updated and had to ask reception twice why our room
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Excellent location, friendly, helpful staff, and a beautiful hotel
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Exceptional
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The location, the service, the luxury Nothing
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Staff is always great and willing to help. Property and rooms are excellent. Location is great
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Everything was fantastic and consistent with our prior experience at the plaza. Check-in was fast, the room was spotless, room service was quick, turn Service down was nice to have. Food offerings are a little limited after 10:30 am, but you’re in Manhattan and can step outside and go 10 feet to any number of great restaurants.
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Exceptional
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Very good
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Exceptional
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We love staying at the Plaza
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Extremely disappointing experience. For a hotel with The Plaza’s reputation, I expected a much higher level of customer service, understanding, and professionalism. Instead, the entire experience felt dismissive and unnecessarily difficult. Policies are one thing, but hospitality and basic common sense should still matter. Expected much better from The Plaza.
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When I started planning our New York wedding, I knew that the day would not be complete, without fulfilling my dream of staying at the Plaza. Spending my last night as a Miss and then getting ready at the Plaza on the morning of the wedding and subsequently returning on our wedding night did not disappoint. A complimentary room upgrade and several special touches helped to make our stay truly unforgettable and we will carry the memories with us always. The room was just exquisite, room service was delicious and the staff were all incredible and so friendly. Special mention to the bellhop Ted who was just lovely to talk to, and Rob Arango who we met getting out of the elevator on our wedding day along with a wedding planner whose name I can’t recall now (so sorry!) What a lovely pair they were! Thanks to all at the Plaza though for making our stay so special. The service was just faultless throughout and I can’t wait to come back again some day. Absolutely nothing not to love, apart from the fact it was a little outside my budget to spend our entire 10 night trip there, as well as get married.
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Honestly for the amount of money I payed for our visit to the plaza I was highly disappointed in service , from dinning to the staff not cleaning our room when I clearly requested . It was a special moment for my daughter’s birthday and I truly don’t feel satisfied with my stay or experience.
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As good as it gets
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Loved our stay
Frequently asked questions about The Plaza, A Fairmont Hotel
Does The Plaza, A Fairmont Hotel have free Wi-Fi?
Does The Plaza, A Fairmont Hotel offer parking?
Does The Plaza, A Fairmont Hotel have meeting spaces, conference centers, or conference rooms?
Does The Plaza, A Fairmont Hotel have a fitness center?
Where is The Plaza, A Fairmont Hotel located, and how walkable is the area?
What's nearby
- Nasdaq 0.8 mi
- Metropolitan Museum of Art 1.2 mi
- Empire State Building 1.3 mi
- Central Park 1.3 mi
- Javits Center 1.5 mi
- Interlingua 1.7 mi
- Columbia University 3.1 mi
