The Shoreham

Great AC saved our lives!

Cleaning did a good job of cleaning the room. Trash on street is cleaned at 1 am. I need to wear earplugs at night because big trucks are very loud. You get what you pay for. Great location to attractions. Very close to subway lines. Air conditioning is responsive. Lots of shops nearby.

Location and price No breakfast. They were doing works in reception. Reception staff very off hand. It's a trendy design that looks good in the photos - now aging and badly maintained.

The area and the price were reasonable, could have been cheaper considering how outdated the hotel is and how dirty the carpet, and furniture is. The dirty carpet, headboard of the bed etc.

The biggest asset of the hotel is its location. Very convenient and close to everything. The staff was very accommodating and helpful at all hours of the day. Wouldn't recommend if you are claustrophobic, though. The hallways are a bit cramped, and so are the elevators.

Leaving Filthy, threadbare rugs, uncomfortable beds.

The biggest strength of this hotel is its location in midtown for a relatively inexpensive price. The location is great. The hotel added a $40/night "destination charge" so the advertised price is misleading. The rooms are ordinary with no amenities at all, not even a coffee pot. The staff is friendly and mostly efficient. My room was clean and quiet, the air conditioning worked very well and I could control the temperature. I had a good experience.

ONLY LOCATION,NOTHING MORE Extremely disappointing stay – serious problems with the room Unfortunately, my stay at this hotel was extremely disappointing and I cannot recommend it. The central air-conditioning system in the room was not working. Instead, there was a fan/cooling unit placed on the windowsill immediately next to the bed. As shown in the attached photos, because of its position, it blew cold air directly onto the bed, towards my back and head, making it practically impossible to use while sleeping. The window could not be opened at all, meaning there was no way to get fresh air into the room. The choice at night was therefore either to sleep in a stuffy, unventilated room or to keep this unit running and have cold air blowing directly onto us throughout the night. I specifically asked the hotel to send a technician and to help with the central air-conditioning system. Hotel staff came to the room but simply told me that it could not be fixed and advised me just to file a complaint to him. I did so, but nothing was resolved and no solution was offered. The cleanliness was also unacceptable. The carpet was visibly very dirty and had an unpleasant smell. Combined with the lack of ventilation and the inability to open the window, this made the room particularly uncomfortable. In addition, the bathroom door could not be properly closed and had no functioning lock, creating an obvious privacy issue. The photos attached to this review show the cooling/fan unit and its position directly beside the bed. Overall, the room failed to provide basic standards of comfort and cleanliness: non-functioning central air conditioning, no fresh-air ventilation, a cooling unit blowing directly onto the bed, a dirty and unpleasant-smelling carpet, and a bathroom door without a functioning lock. Considering the condition of the room and the hotel's failure to resolve the problems after they were reported, a rating of 1/10 is fully justified.

Exceptional

The location Breakfast, Bathroom, Bedroom - whole stay

Great suite with lovely terrace. Spacious.

Check in was easy. The room was clean. The water pressure in the building is amazing. There were no real amenities though. No coffee machine. No mini fridge. No microwave. No ice bucket. The ice bucket in particular is something I missed.

Location - we were put in the wrong room, the room got changed, however it is still the wrong room (no sofa bed, we booked a room with a sofa bed and still didnt get a sofa bed) - stained bath/ mould? (picture to support) - hair on wall in bathroom not been cleaned even though cleaner has been in everyday (picture to support) - wifi not working since last night, we queried this today and the man at the desk claimed it was worked, we checked and logged in again and it is not. this has turned out to be all week. - stains on carpet (picture to support) - keycard stopped working yesterday, so we had to go back downstairs after we came back from our day and the SAME happened today - blind/ window shutter fell on me, when someone came to fix it he said that there was something actually missing from the mechanism, causing it to fall ON me (photo of bruise on my arm to support) - overall cleanliness is not good

Location was great, very close to Central Park and Times Square. The rooms were quite small but that was ok as we spent most day out and about.

The location is definitely perfect—right in the heart of Manhattan, with the subway right there I called to ask about parking and never got a response; I ended up paying more than $200 for parking. I paid for two rooms with breakfast included, but I didn’t get it either when I went down to the small snack bar—since they don’t have a restaurant, the person in charge told me it was “closed.”

The staff and the location are excellent ?‼️

Very good

The location in Midtown was great—close to both Rockefeller Center and Central Park and not too far from the theatre district. However, our room was in dire need of updating. The carpet and the fabric on the walls were filthy and stained. The furnishings were battered and not at all updated, and there were some spots on the walls with serious cracks/holes. The beds were comfortable, and the bathroom had been updated. The staff was very friendly. When traveling to Midtown in the future, I will probably stay somewhere else, even if I need to pay a bit more.

Location / location/ location The grab and go breakfast

Exceptional