The Chanler at Cliff Walk

The Chanler succeeds because it feels inhabited. Newport is full of houses that ask you to admire them from behind velvet ropes. This one invites you to stay awhile. The rooms are handsome without feeling staged. Ours overlooked Easton’s Beach, where the weather seemed to change every half hour and the light with it. Breakfast on the terrace became the part of the day we looked forward to most. Good coffee, thoughtful food, and enough sea beyond the table to make conversation slow down. The design deserves special mention. The bathrooms alone are remarkable. Victorian fixtures sit comfortably beside botanical wallpaper, black millwork and polished brass. Nothing feels as though it was ordered from the same catalog. It feels collected. That curiosity stayed with us throughout the hotel. The stair runners, the ironwork, the lighting, the artwork and textiles all suggested careful hands behind them. More than once my wife asked, “Who made this?” I found myself wishing for a small cabinet near reception introducing the artists, designers and craftspeople who gave the building its character. Beautiful work deserves its authors. Most of all, the staff understood that good hospitality is quiet. They never seemed to perform service. They simply practiced it There was very little to fault, and most of it felt more like opportunity than criticism. One of the hotel’s two restaurants serves only a tasting menu with no substitutions or dietary accommodations. My wife is vegetarian, so we happily dined at the second restaurant, which was excellent. I admire a chef willing to stand behind a complete vision. Still, in a world where allergies, vegetarian diets and other restrictions have become ordinary, it felt like an unusually firm line to hold. The open kitchen beside the bar is one of the hotel’s pleasures. We heard the chef pressing the line more than once. Good kitchens are rarely quiet, and there is something reassuring about a cook who cares enough to raise his voice. But the bar is close enough that, for a few moments, the kitchen belonged more to itself than to its guests. On a warm afternoon the air conditioning worked hard, and we both wandered over to the windows to let in the sea air before discovering they were sealed. I suspect every summer guest repeats this same little ritual. A simple note explaining the decision would turn a moment of confusion into one of understanding. Finally, the Wi-Fi was inconsistent enough that even the in-room television occasionally struggled. It was the only part of the property that felt less carefully maintained than everything around it.

Location, staff, facilities ,food,grounds. Great space,definitely will return. Wedding party taking over the morning we were departing. Felt a little rushed.

Luxury, beautiful views, staff extraordinary.

Beautiful location, excellent service,, fabulous decor & high level menu and cocktails!

This was my sixth time staying here. This time we came with a small group ,everyone thought the place was amazing. The staff, as usual, were absolutely great. The grounds this time of the year are almost magical in their appearance.

Beautiful rooms and property. Staff was amazing.

Staying at The Chanler,once again,did not disappoint. once you cross the threshold, you are transported into a whimsical magical experience. The new decor, is dramatic ,alluring, and eclectic. But it will not fail to Wow you! The staff is once again absolutely amazing. They are efficient, engaging, and go out of the way to make you feel special and welcomed. The rooms are simply decorated perfectly. The on-site restaurant is amazing and every meal is a memorable experience the weight staff at the restaurant are also simply amazing .The Atlantic ocean views are priceless. The grounds are spectacular . Everything about this establishment is well thought out and perfectly executed. I cannot wait to return.

Top notch. Detail of the rooms and building very impressive. Everything was comfortable.

Wonderful place to stay

This is a beautiful hotel, and very special to my husband and me. It's definitely been one of our favorites for weekend getaways. We have been going there for many years. The location, views are incredible. Our most recent visit was disappointing compared to our earlier visits. Unfortunately, it seems the service quality has gone down. Very minimal amenities in the room compared to other hotels of the same level/price. Our dinner experience was particularly disappointing - a 60 min wait for our mains! They did not have the wines listed on the menu and had inferior substitutions (although they charged the same as the better wine!). These wouldn't have been big issues if it were a lower-priced, less exclusive property. But these are not what I expected from an exclusive property like the Chanler, especially because I know they used to have far better service than this.

Everything was fine

Attention to detail. Amazing staff. Great food. N/a

We had a wonderful stay and highly recommend!

From the moment I arrived to checking out, my stay super exceeded my expectations. I highly recommend the Chandler.

Great property - friendly welcome with a glass of wine. Room decor wonderful. Breakfast food was excellent - Michelin quality with super service from Christine. Valet service efficient and friendly.

Overall positive experience. Excellent location and service. But the bed comfort level and food options can be improved.

Paige, from the front desk is always so welcoming!

This extraordinary establishment is perfect in every way. The ambience, the ocean views, the elegant decor all make for an extremely enjoyable peaceful experience. Each room is decorated differently, but each room is excellent in their own way. The working fireplaces make this an excellent choice for a fall getaway. This hotel will not disappoint. This was my fourth time going here and I can’t wait to return. The staff is extraordinary. they really go out of their way to make you feel most welcome.

Beautiful setting, location

From the time of arrival, we were well greeted. Valet parking was complimentary. Fabulous views from about anywhere on the property and seating everywhere.