Four Points by Sheraton Boston Newton

The first time the hot water wasn’t running and the staff

Good

Great location, however right above the highway. Because of the noise, be sure to request high floors .

The Mass Pike below was very loud even on an upper floor. But it was convenient to Brookline where we were visiting our grandkids and far less expensive than hotels there so well worth the stay despite the traffic noise.

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This is a convenient location for moving kids into or visiting them at Boston College, and vey convenient if visiting the BC Law School. You can also get to the majority of the universities in the area including Boston university, Harvard, Berklee School of Music, MIT, North Eastern etc. as the hotel is right next to I90. There are hotels closer to those schools, but if price or other criteria are a factor and this hotel has what you like, it's not that far from anything in the central Boston area. The area is confusing to drive with one ways and curvy intersections, not a simple in and out. So look at the area via MAPs ahead of time will be VERY helpful. Road noise is not the best, staff was OK but had some confusion at check in. Some restaurants walking distance. A but of a concrete jungle vibe, but if the price is right and you like this location, worth as try.

I loved the 24/7 coffee station, the location, the personnel, everything was great.

Everything was wonderful!!!

The only thing I would say is that the decorative border in the bathroom mirror seemed to be dirty on the backside.

Noise from the highway

I’m

room was clean and spacious, but not comfortable. large bed. noise levels from the road below. size of the "swimming pool" was a joke. breakfast was overpriced. coffee available in the room was poor.

Super friendly staff. Very clean Great location. Very close to Boston College, Newton, Dushene. It was our son’s first year.

Super clean and convenient, could even check in an hour early since my room was ready

On check in, they made a $1000 mistake on my credit card and offered me no remedy. It ruined an otherwise very pleasant stay.

This was our second stay for business travel and everything was just as we needed. Very great hospitality from the staff!

Exceptional

Thanks

The staff were extremely helpful and welcoming. Parking was also fairly easy, the room was extremely clean and nice. My only complaint was as I sat in the lobby area, almost close to the dining area, I saw a mouse and that scared me, but overall it was great stay.

The guest services staff were friendly and knowledgeable. The room was clean but very noisy. We were given a room facing the Mass Pike and we could hear a lot of noise from the highway. The hotel needs to do more soundproofing to prevent this. It made it very difficult to sleep. There was also another sound that was coming from the mini fridge in the room. The bed was not very comfortable. The mattress felt like it was sinking into the bed frame and there was no support.