Wyndham Garden at Niagara Falls

Bad experience first of all I was not able to check in till 5 o’clock, they said their room is not readyso one hour late. I travel there with my parents for Fourth of July and then I keep telling them my mom has diabetes and she needs to rest because we drove all the way from Westchester then I got different rooms. Than I don’t get the room I booked it but for the money I paid it’s no worth it I don’t know who managed the building, but it’s sorry to say but it’s very disgusting very dirty!!!

On the surface the room was beautiful but it felt like a DIY project gone wrong. The locks to the bathroom wouldn’t lock, there was mold in the shower, the sliding glass door was dirty (looked like someone had some adult fun and left their hand marks on the glass), the floor in the shower was lifted and felt like you would break it by walking on it. The staff was wonderful. Overly wonderful.

Excellent service, but the parking area isn't sufficient, and there are many unusable spaces in the garage.

Parking was crazy they over charge for a room on 2nd floor and tell you it's grand views the picture are form when the hotel was first built it's kinda out dated for breakfast you get hard boiled eggs toast and waffles. We ended up buying breakfast at Starbucks. The gym was good

Floor 8 is the floor to stay on in this property.

Floors 7 and down are nice but have a very dirty feel. The carpets didn’t seem like they’ve been cleaned in a long time. Generally the hotel is as pictured but just has a very used and abused feel.

The ceiling leaked all over me in the middle of the night.

Worst cleaning and maintenance, getting bad smell from blankets , asked them to replace they told they will not.

Parking you paid separately

No breakfast available at 9:00am. Rude guests hoarded any food, but just a mess in restaurant area. No open restaurant or bar. Closed. Hotel hallways were dirty and smelly. Appeared like no cleaning was regularly performed. Bed was amazingly comfortable, but very small bathroom had ants crawling about. Air conditioning was poor and very loud. Common areas a mess. Concierge was not bright. No literature about area attractions. I expected more from a Wyndham property.

The rooms did not look like the advertised photos. They were not updated as shown in pictures. Laundry facilities were small and also outdated.

This hotel is just a fee minutes walk away from the Niagra falls state park and thats the best part of it.

All ok only views windows are not clean

Me encanta

Imagine you have 500 paying customers for breakfast and only 1(one) toaster in a room no bigger than an average living room and,in the middle of it,some genius, decides to put a pool table(because nothing says good morning than a stick up his bottom when you're waiting for your toast). And you have only 5 tables ,and the 2 trash cans are overflowing and nobody is coming to replenish the bread or ...(there's nothing else)...and when you point out to the reception guy all this he's telling you that you should find the guy in charge of breakfast ,because that's not his job...So please avoid this hotel at any cost

Good experience

everythink managable

Good

Pictures are not what they seem! Horrible over priced there was little breakfast not even enough made for the whole building

The staff was just wonderfull they helped me out with every concern i had and were kindly The only thing i would change is to put bacon and scrambled egg on breakfast