Passport Inn - By The Falls NY

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The owner was gentle and courteous. The room smelt pleasant but the scent was overpowering. Bathroom curtains needed changing or cleaning. The pillows too flat the towels and sheets were dinged face towel had stool i had to ask the owner to replace them which he did. The building is a hazard some parts were sinking in i was afraid to walk around for fear of going through the flooring. The air worked well. The carpet looked clean but it wasn't don't walk bear footed it's damp and full of mock it says the state park is 3mins away but it's about 16 mins walk away i walked it comfortably though. Are they waiting for someone to get sick or hurt to do something?

This was the worst place that we have ever been. The bathroom towels had been used. You had to keep your shoes on because the floor was so bad. There was what looked like blood on the walls in several places. There was no outlet in the bathroom. The outlet by the bed didn't work. There was a power strip laying on the top of the dresser that already had 6 things plugged in. I fixed my hair in the reflection of the tv. The a/c didn't cool. There was no ice on the premises. The only reason that we stayed one night of the two that we paid for is that we couldn't find any place that had a vacancy. They said we could stay in a different room on the second level. The metal stairs were not the best looking. I'm 75 years old with a bad back and can't walk very far, so climbing up and down those steps several times was not an option. They finally just said that the rooms were non-refundable and that was the end. We found another room for the second night the next morning.

Cumple en calidad precio

Bed mattress were not comfortable at all, was literally feeling spring of the mattress on my back. Had backache due to that.

It was okay as a place to sleep. The property is in bad shape but if you just need a place without bugs to sleep it’s okay. No amenities but it was clean. The room smelt heavily of cleaning chemicals and the beds were hard. It seemed like the place had not been renovated in a long time.

I wouldn’t recommend this place at all. It’s very old and run down. Our room was nasty , the carpet was old and dirty, the curtains look like something from the early 1900’s, one of the door locks was broken, the surround on the tub and shower looked like it had mildew all over it. As for amenities there are none. Overall I’d give this place 0 stars if that was an option.

We just needed a quick room to stay one night. Got wore out at Niagara Falls and just needed someone to crash for the night.

There are lot of things which I didn’t like about the hotel. I cannot mention each and everything here.

Not clean at all from the entrance to the shower so sorry about that but first time and last time at this location.

Stayed for 1 night. It served its purpose. Its walking distance to the falls and park and they let us park there all day after we checked out. The beds were old and creaky, place was poorly maintained and needed a deep cleaning. Mold on the bathroom caulk, but worked for an affordable place to stay overnight.

all inside the room is too old, beds very bad, showers are broken carpet may 30 years old, at office the odor is too bud, all that motel need to remodeling, may people came seek if continuing to stay in that condition. the owner don't put attention they don't about it.

Just staying overnight one night to do the falls the next day it served its purpose. We were able to leave the car there and walk down to the falls. The bed was extremely uncomfortable and the old old mildew in the grout and the bathroom was just painted over. Never cleaned.

Very disappointing experience. The air conditioning barely worked, and there was a strong unpleasant smell in the room. The room and overall maintenance need significant improvement. Some decorative elements, including the chandelier, had visible mold. Definitely not what I expected from a hotel.

Nothing is likable. So old building. I don’t like anything there

The hotel was poorly maintained, dirty, filthy, floor was soft and dipping in areas on the second floor and we were afraid to step in areas fearing that we would fall through it. Druggies everywhere. Windows broke, locks on windows were broke, air conditioner had mold everywhere throughout it we couldn't even use it as it smelled so bad. There were cracks in the door. This place needs condemned. We will never ever recommend or stay here again. Management was rude.

Dirty

The staff were helpful and easy place for all the attractions.

A/C unit made horrible noises. Guests in room above us were obnoxiously loud until after 1am. Finally had to ask the manager to talk with them which helped a little. Strange clicking and creaking noises from the building structure all night. Not a great part of town, my wife said she would not go to the car right across the parking lot alone. We may go back to the area, we will not be going back to that hotel.

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