InTown Suites Extended Stay Norfolk VA

Good

Staff was nice. Building had a smoke odor and was a little run down. Found some cockroach friends in in the building.

Very good

I made a reservation for 2 rooms last minute due to AC u it at my house. Found me 2 rooms quick and last minute and let me review the rooms before I made a decision

Exceptional

Bad

Passable

They kept my 50 dollar deposit and no toilet paper

The room was very good They kept my 50 dollar deposit and no toilet paper

Very good

Rooms dont look anything like the pictures. This place is run down addicts running around the parking lot. Along with drug sells in the parking lot. The rooms were disgusting with horrible smell.

Nothing Very dirty and the room smell of cigarette

Inside the facility the smell of weed mixed with some air fresheners was disturbing and in my room the bathroom light was hanging from one screw . The closet door was about to fall off , there was a fist hole on the bathroom door and when I asked management if that was the premium room I had reserved and paid for!!! They said it is the only room available, take it or leave it. So I ended paying extra to stay in a room that was completely garbage. I have pictures to back up everything I said . And I know I’m falling short on the description!!! I will make sure I don’t make that mistake again.

Superb

Pleasant

Price and size was great Floors were so dirty I wasted an entire box of swiffer pads trying to clean and was still sticky from never being cleaned before and the room smelled of smoke even thought they said at check in it didn’t ( it def DEF DID!) hope I’m not charged for it!

Very good

Superb

The place was like an extended stay inn for people who lost their homes or apartments.

Management and especially front desk staff