Embassy Suites by Hilton Norman Hotel & Conference Center

Clean and good breakfast

clean and courteous staff

Co

I do think the breakfast was over hyped 😂 just my opinion though. Otherwise our stay was great.

Clean rooms

Good breakfast, clean rooms/bathrooms, etc.

Hotel is amazing!! Straight out of a movie!!

Great breakfast and good service site wide

The beds were comfortable. I slept well. Of note, I did get charged a $14 a day parking fee which is a joke. It’s self parking right in front of the building! I also felt like the carpet in our room was outdated and just ugly imo. I’m not much for the orange striped theme. I also think hotels that have vinyl flooring just have a cleaner feel. It would also be nice if they had usb ports somewhere. At least on their lamps. So don’t forget your charging box! In summary, I would stay in a pinch, but would likely book at another hotel in this area.

Great customer service for our last minute booking with many kids and a pet!!

Checked in at midnight with no problems. Breakfast was great, everything we needed. .

I will be back next month but won’t stay there.

Clean, quiet and well located!

I expected more from this hotel for the price paid. The overall condition of the hotel and the also the rooms are in need of better maintenance and renewal. The bed in the room was especially firm with little padding. We were not there for a convention, so that was not in play for this review. As always, Embassy has better breakfast than most hotels offer. The overall experience was dissapointing.

needs a update its getting old

The room was very clean and the bed was comfortable. The A/C had leaked into the floor in the bedroom. We notified staff, because we were concerned it would leak into lower floor, but nothing was done. The breakfast was great!! Overall great stay!

Only things is the breakfast was cold each day. And need a DJ or music Playing at the bar. Have a separate area for the kids.

Great stay

Liked the price but did not like having to pay for parking. Staff was friendly! Loved the made-to-order breakfast and quietness of the room but the hotel needs a facelift. It is worn in areas - wrinkled carpeting, broken lampshades, worn furniture.

Excellent