Residence Inn By Marriott Oklahoma City Norman

1) Room smelled like pet urine, hallway and stair area had a very bad odor. 2) Door to the room would not close properly without assistance. 3) Shower head dripped constantly. We put a folded washcloth across it to muffle sound. 4) No couch footstool in room. 5) Light switch was wired backwards. Up position was off and down position was on.

It should have been replaced, provided a different room, or offered a discount for the inconvenience. None was offered, and it was too late to find another location to stay.

Loved our room and staff were nice. Kids loved the pool. The day shift attendant on 6/3/26 was extremely nice. She gave my kids some beach balls to play with in the pool.

Everything was great, great bbq pit to use by the pool and fire pit for smores! Great breakfast! Nice employees! Had the 2 bedroom 2 bathroom room and full kitchen and that was great! I stayed for 3 nights and My room would not cool down like I like it! And the never can in to clean the room, get the trash, vacuum, get the dirty towel or anything. Had to ask for clean towels every day.

Would highly recommend

Plenty of parking; outdoor pool in good shape

Awesome breakfast. Great staff.

It was a nice area to stay at in Norman. Front desk receptionist was really helpful & accommodated our family & softball team. Will recommend again in the future

It was a wonderful experience. The staff is so friendly and helpful they go above and beyond to make sure that u are taken care of every need. Really enjoyed our stay.

Great breakfast!

the room was clean and comfortable, staff were friendly and helpful. The breakfast was pretty good, standard breakfast, but well put together.

We always stay here when we visit Norman. It is an exceptional hotel wiith excellent service.

Clean room, great breakfast and kind staff.

Late check in no tv in room and early ass knocking trying to come in to clean

Clean, private and comfortable The lighting in the room.

Promised 20% off or points offered, that was at check in. Maintenance has been inside the room several times with notes left but no resolve.

Breakfast and location were good. I thought it was a bit expensive

Awesome

Everything supper clean the room was spacious loved it The only thing was the bathroom door that didn’t work you the handle didn’t work from the outside