Courtyard by Marriott Charleston-North Charleston

Great stay! Really nice.

Room was incredibly clean, staff was incredibly friendly, everything was amazing. If you’re in doubt, go here.

Clean rooms and nice staff.

The only time we saw anyone actually at the front desk was the day we checked in. We left the hotel early in the morning and returned in the evening each day exhausted and had to get a new key for each day because they were changing the locks or doing whatever. It wouldn't have been so bad if the staff was actually around to help you right away. They are hardly ever at the front desk, especially the guy working nights! We called out, "HEY! Anybody here?" "HELLLLLO????" and still nobody showed. When he finally appeared, he had earbuds in with no sense of urgency that guests were waiting. He laughed it off and didn't even take it seriously. I'll never stay there again because this looks like a pattern with him and leadersnip/managementdoesn't seem to be monitoring their staff. SMH

PER DAY on a credit card which takes 5-10 business days to get reimbursed after check out.

Ample parking. Good value.

The

The front desk staff was delightful!!

We don't travel as much as we used to and always tried to find a Marriott Courtyard, in the "old" days because of good restaurants to get a meal and a drink if you travelled a long way to get there, and once the restaurants disappeared the Bistro was a very welcoming alternative. We arrived tired after our 500 mile journey to find that the Bistro here was not open, and we were told would not be, plus nearly all shelves in the pantry were pretty much empty! The Bistro did open for a short time Friday AM for coffee and snack breakfast items. When we went down Saturday AM it was just a help yourself coffee pot and I took the last half cup, with no sign of a refill. I asked why the Bistro was not open and was told it would do so on Sunday morning. Our next stay moving on is now at the Towne Place. Very welcoming staff, fully stocked pantry, including some beer and wine, plus has a full breakfast service every day of the week. One question was this Courtyard an exception or is this a Marriott cost cutting that is certainly affecting the band?

The staff was absolutely amazing. Especially Cyn at the front desk and housekeeping staff members.

Will definitely return!!

Hotel was ok as far as cleanliness. There was a microwave in all the rooms. Some of them have them but the hotel clerk does not know which rooms have one. At least that is what they told us. They weren't very helpful.

We really enjoyed and liked it. Very comfortable and clean.

The staff were pleasant and helpful most of the time. There was one night we could not reach any staff at the hotel by phone or at the desk!!!

Great beds. Really slept well. Enjoyed the fire pit and the pool table.

Staff was not too helpful, when we got room service they gave us towels with stains on them and we were also never told that it was a $50 deposit each night until we checked in

I mean whatever is wrong obviously needs to be fixed...anyways once we were done..that afternoon ..I called to straighten the card out. The front desk said manager was no longer there and I needed to call back tomorrow morning. I left my name and said please have them call me. The next morning I got another call with threats as if I was being dishonest and basically treated me like a Criminal. I tried to straighten it out...the entire time it was because the hotel put the wrong expiration date in from my card. I will never stay there ever again!

Was very peaceful in the hotel!