Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.

My room was full of roaches. I switched room and that was crunch and munch as well. They staff was super nice and gave me an immediate refund. The price will fool you. It’s nasty there!!!

The absolute WORST hotel I've EVER stayed in!!! was unsuccessful @ multiple times trying to request a refund through expedia and cancel booking. I ended up having to stay as to not lose yet more $ on a different hotel. If I could give a ZERO, I WOULD!!! The room had not been swept, the hotel itself was not clean, the TV didn't work, people hanging around out front drinking alcohol sitting in the curb to the parking lot. Another set or 5 or 6 people were "holed up" on the side of the hotel. I did NOT feel safe at all with my grandson while there. NEVER AGAIN!! I probably won't book thru expedia anymore and will tell everyone else not to. If expedia supports THAT kind of hotel, I promise it will not be difficult to go thru another company for booking purposes. Even the room next to mine (I guess it was, sounded like it) had extremely loud music going, etc. The list goes on and on AND ON AND ON!!! The only pleasant stay about this hideous place was the young man who worked the front desk. (African American and slim guy) super nice and very apologetic about everything...

air conditioning was good, however the flooring was appallingly dirty so you had to wear socks constantly unless you wanted your feet to be completely filthy, the shower barely worked and was like taking a shower and bath at the same time (the faucet did not work properly), the toilet was constantly getting clogged and we had to keep using the plunger. the tv also didn’t work half the time, we had to keep fixing the tv as it kept not working whatsoever and refusing to play any of the channels. we kept seeing cockroaches and other bugs on the walls and on the floor, they were also constantly in the kitchen area and bathroom, which was incredibly unsanitary. halfway through our stay we were woken up in the middle of the night to guests fighting in the hallway and screaming at each other, shoving each other into the doors and walls. the staff were friendly but i definitely wouldn’t recommend staying here.

This hotel was good for the price. It's nothing fancy at all, but rooms were clean, staff was friendly, and it's close to everything.

They place gad bugs climbing up on walls

There was roaches and it was the worst stay.

Great staff

WwThe hotel had roaches and the sheets were filthy. Would not recommend ever again.

Worst experience ever. We literally moped the floor as it has lot of dust stickiness, not at all cleaned. The door handles were disgusting. Couldn’t even touch them. Roaches everywhere in the room.

The Room was very dirty and moldy. The Tv was broken . The shower was damaged and I did see some mold . There is no late check in at all . So if you are delayed at airport or anything comes up . You might as well get another hotel.

The toilet got clogged up Sunday morning. Left hotel for a bit and when i came back I let the person at the desk know. It took 2 hours for someone to come with a plunger to unclog the toilet. Saw one adult and four baby cockroaches in my room. Room appearance was good. Would I stay here again? Heck no I wouldn’t.

Good

Cheap Roaches

dirty shower and burn marks on the counters!

very pleasant place to stay

The place is okay till you get up to the room and you sit there and see plugs climb all over the walls and the room is supposed to use.I couldn't get in the core get in.Try three times and had different rooms , but filthy

self explanatory wifi not really provided when it should have been free along with the reserved room.

Everything was good had some issues but got worked out. My TV did not work had to go out to watch the game .

Booking.com

Good