Tru by Hilton Charleston Ashley Phosphate

Great

Clean room

The area was a bit sketchy

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Our stay was nice, with there was a restaurant or bar due to nothing being close! But, we enjoyed our stay.

Wonderful staff, very clean and well maintained and great breakfast. I will stay there again.

The room size from the pictures were very deceiving. We booked for 3 days, but cancelled after we saw the size of room and stayed 1 night. Our arrival was after midnight. So no chance to cancel. Very small, no closets for storage. 2 full size suitcases along with 2 backpacks made the room feel smaller than what it is. It was huge hairs in the bed when pulled the sheets back and hair in the shower. When we checked out, we expressed our concerns and dissatisfaction. We were told a site manager would call, however that never happened.

The room was very clean and the property. The staff was friendly and helpful. The complimentary breakfast was good with coffee and tea station available 24/7. I would definitely stay again.

Room was clean, liked not having carpet in the room. Parking was easy. Close to restaurants and shopping.

We enjoyed our 5 night stay for a girls trip to Charleston. The front desk staff were very welcoming and friendly every day and night, especially Myrah (sp?)The daily breakfast was very good, but we would have loved to see some pastries or muffin options offered as well. We also would have liked to have our room cleaned more often than only 1 out of the 5 nights. The hotel was only a short drive to downtown and was close to restaurants, and other conveniences.

Very nice staff. Clean room

Great stay!

The receptionist was really nice and did a great job

Property was clean and new.

Overall the property and staff were wonderful. The hot breakfast needs to be added to. They need better and more choices for hot breakfast.

Decent hotel, fairly new, clean, help polite staff with easy highway access into Charleston, convenient shopping, dining etc.

L'accueil était excellent. Mayah a été super tout au long de notre séjour ! merci à elle et à tous les employés qui ont vraiment été merveilleux ! La chambre est confortable et moderne, le wifi très bon, seul petit hic : les oreillers, pas confortables. L'hôtel a un grand parking gratuit, est bien situé, proche de la ville et des restaurants, et le petit-déjeuner est agréable, surtout les pancakes. Merci pour votre excellent service. Je reviendrai ici avec grand plaisir !

All of the staff were friendly, upbeat with positive attitudes. Rooms were very clean and breakfast had a lot of choices and always hot and plentiful.

Very clean and staff was amazing. Centrally located and just around 30 mins to great beaches

The hotel was great, overall. Breakfast was really good. And the staff went above and beyond, the front desk lady even helped me to my car, as I had my kids on my own and our luggage. Very kind! The only complaint I had was that our entire floor smelled very strongly like weed..