Hotel Monte Carlo Ocean City

Exceptional

I like that it was close to the boardwalk the location, even though it was next to a homeless center in the church and there were tons of people out there all day and all night it was my grandbaby was with us. We didn’t approve of that. Everything‘s old dirty the bedspread are dirty sheets, dirty, and just wear and tear just getting old

Very good

Very good

The pools were good and relaxing, location was good,hot tub was good, No accountability, house keeping failed her job,they know what rooms are stay overs, and you would think that they would check and clean rooms daily regardless unless the customer or clients request otherwise,staff didn't meet requests,pill was taken out of my room,car got dinged in their parking lot,bad business practices

Not one complaint

Parking suck, way to tight!!! No towel’s for pool , had a return location, but had to go all the way to the front desk to get towels, if they had any!!!!!

The hotel was generally clean, but when we arrived, the floors were dirty enough that I didn’t feel comfortable walking around barefoot. We booked three rooms for my family for three nights and spent a good amount of money on our stay. Unfortunately, two of the three rooms had a strange smell and did not feel clean. One of the rooms had a soaking wet floor due to what the hotel said was an “AC leak,” which caused a horrible smell throughout the room. We contacted the front desk, but they told us they were at full capacity and could not move us to another room. The staff was friendly, but unfortunately, they weren’t very accommodating. They said they would have someone come in with a vacuum to remove the water and that we would need to be out of the room for about an hour. Although they supposedly took care of the issue while we were gone, the room still smelled terrible when we returned. Another room had a strong smell of old water. The bedsheets also did not feel very clean and felt almost sticky when getting into bed. Both the rooms and bathrooms were very outdated. The indoor pool was extremely small—about the size of a hotel bathroom. The outdoor pool was larger, but unfortunately, it was not clean. There were bugs in the water, and the pool was very murky. Overall, we would not stay here again.

Room was great size, staff is always friendly. Great location for boardwalk, rides, and beach areas. Parking is a little tight for larger vehicles, but expected.

Good location close to.the beach Spa tub jet was broken other then that good location other wise

I liked the location and the pools. Housekeeping did not come to our room within the 3 nights we stayed. We had to request toilet paper, towels, coffee/ cup replacements and a bath mat spice the tub was slippery.

My 100 dollars deposit.

The outdoor pool was very nice and the room how it wasn’t crammed was good . The indoor pool was not heated the employees if I asked for a certain amount like no more the 4-6 towels or like forgetting to bring up a blanket . Had to ask multiple times . I was hoping for more quality . Especially for how much it was . No complaints about the restaurant the shower faucet needs to get fixed .

The rooftop area was very nice and clean. Enjoyed the pool and hot tub. Our room was clean and spacious. Very good location. Only negative is the parking situation. Both lots are very small. We have a truck and it was difficult to park.

Exceptional

Also my daughter’s bed sheets had a small stain, looked like it may have been blood. Cleaning had to be asked for fresh towels and coffee on the second day.

Took a while to get towels @ 3pm to shower before going out for dinner. The water pressure was little weak, the knob in the shower kept falling off, there is only 2 handicapped parking spots. Has parking across the street, very narrow spots, which several.people couldn't park without taking 2 spots which was frustrating But overall it was good

Clean room staff helpfull

The ac units drain onto the balcony, and the balcony is covered in mildew and slime where the drain is. The shower knob was broken. The elevator takes forever. Could do without the balcony view being a homeless encampment across the street at a church

I have been staying at the Monte Carlo for four years straight location. The hotel is very nice clean and I could tell that you guys have upgraded the room I will be returning next year thank you Monte Carlo for a great day Nothing