Extended Stay America Suites Oklahoma City Northwest

The roches were horrible

Roaches galore

Floors seemed uneven, halls and elevator were dirty, the room itself had paint spots on the wall, duck tape on the couch and a divot in the floor near the window.

Management Too many people that doesn’t belong there

Decent location. I mean wow! Look at the pictures… This is entering the room…

The beds are semi comfortable I had 26 guys reserve rooms here, when we got here they had 2 doubles. This is a s***HOLE! Stinks, staff aren’t helpful at all. Took everyone’s money, but said it’d be 10-14 days for a refund, cock roaches everywhere, the smell is ungodly, trash!

The manager was pretty stingy with the grab n go breakfast he did not refill it I had to ask at 7:12am for couple muffins for my two children he acted like I didn't buy it.....already

The experience wasn’t great, most of the days I didn’t stay because loud people and not clean

Staff never at front desk and did not refund my money after checking out a day early.

Smell so bad

I can tell you this it smelled really bad like because they allowed dogs in there and people were nasty including the ones that were staying there they were nasty it had a foul odor of urine everywhere and they allow prostitution over there which it was not good even when you have families and people were afraid to bring their kids there and my kids they were okay with it but it was still uncomfortable for me because of my kids cuz the way it was cuz I had to clean my own room and I mean I had to sweep and mop my own floor cuz it was so nasty that's how bad it was oh I didn't take any pictures of the room because I went from one room to another to find the right one and it was okay cuz it had hard floors but the other rooms are at carpet it was like ripped up foul smell to it dirty free to put my feet on the carpet and like I said there was dogs people had dogs there they were nasty with the dogs they were pissing and pooping everywhere all over the hallway and in the rooms when you step out of your room that's the only thing you smell was nothing but a strong urn a urine smell the whole time and even I even I I smell like pretty much you know there was a foul smell to my clothes so I was glad when I washed them before I left and plus it was used condoms under the bed so they allow prostitution there at the hotel

Nothing Everything

Nothing The place was unclean room smelled and there were baby roaches in the bathroom

Drug addicts everywhere, dirty rooms, and roaches

The room was completely unclean barn marks in the carpet, burn marks on the toilet and bathtub.The walls were damaged and there was flies all in the room and in the a c unit

It smelled like Marijuana, strange people were out all night walking around, the window at the end of the hall was up so it sad cold once you got off the elevator, I recommend no one stay here

I didn’t because when I booked and it got confirmed they wouldn’t check me in and it was late they gave me a card to go to a raggedy one smh Same as my first response

Nothing. If you have dogs just don’t. I don’t know if the non pet rooms are any better but I checked into my room, opened the door and got smacked in the face with urine. My dogs didn’t even want to lay on the carpet, and that says something! I went to the front desk and asked for another room. The other room was not clean also smelled awful. Had trash bags on the ground and it looked like someone had been laying in the bed. Health inspectors should really shut this place down. I feel awful for the people that live here long term. I asked the front desk for a refund. He told me he did it but didn’t give a confirmation of the refund. Now trying to dispute the charge. I’ve NEVER had this experience at an extended stay. They’ve always been clean and reasonable with me traveling with my animals. This one is absolutely disgusting.

Everything. Being charged for rooms we didn't get to stay in!

There were roachesEVERYWHERE, we reserved the room in advance, we got there they told us to go to another hotel that was worse than this one. They gave us an extra room that was out of order, the tv didn’t work, keys had to be renewed every entry. Horribl