Holiday Inn Oklahoma City North Quail Spgs by IHG

A

The staff was super friendly and accommodating to our stay. The building itself is on the older side. I loved that housekeeping services were available everyday and that our dog was able to stay with us. The breakfast was good but the eating area could have been A LOT cleaner. So for that reason, I will not be booking any stays here in the future.

n

En general el staff del frente como del comedor y la barra superior bien, muy amables y comprometidos con su trabajo, el servicio al cuarto nunca fueron a sacar la basura ni a cambiar las toallas, se fue la luz y no había planta, fuera de eso todo super

Clean room and helpful staff!

Very good

Close to everything. Easy check in. Great breakfast. Nice room. The dishes at the buffet were dirty. Dish washer wasn’t good I guess. Pool to crowded and couldn’t use.

Exceptional

The staff was really nice,the entry way and breakfast area was nice,but the rooms were old and needed some major updating (Pretty nasty)

The Day Staff on weekend (long brown hair)--She was AMAZING! Always Friendly and spoke each time we came and went. Paid for a King Suite--however, it had No Couch! Only had a coffee table and 2 side tables pushed up against the wall - There was No place to sit...waste of extra money! I advised front desk - she said nothing could be done! ALL Ice Machines were Broken except on 2nd Floor (we were on 4th)!! No Ice Buckets Available (even at front desk)! Room Keys had to be replaced Daily! Would get clear up to 4th floor and key wouldn't work! So Irritating! Bed was lumpy! Room Outdated and Dirty! Cleaning never removed dirty towels. TV Didn't work except for 5 local channels! When Checking-in, the pm staff (orange hair) was too busy flirting with other people, rather than focusing on the task and the long line of other guests! She was Always on her cell phone - eating & flirting with Married Men! The cleaning staff opened our door twice...despite having the Do-Not-Disturb sign on the door! Husband was in the front room changing on one time! Coffee in the entry was okay, however the shaking-broken table it sat on was pathetic!!

The ac didn't work in our room or the room we had the ability to go to.

The room was clean and the staff was helpful.

Exceptional

The elevators and carpets in general smell like animal urine, beds hard as a rock and room stayed hot, would not recommend!!

Good Hotel

Exceptional

Coffee machine kept breaking down

Exceptional

Needed to change date. Hotel never responded.

There was a terrible smell in the lobby when we walked in. We were told a pipe had burst. Then, the pool was not available. There was a restaurant & bar, with hours posted, but neither were ever open…not sure why. We were also told on the phone beforehand we could get a rollaway & they were not available.