Fairfield Inn & Suites by Marriott Omaha West

The room was very clean with the exception of a drawer that would not close and kept opening. We had to use tape to keep it shut. Breakfast was okay. Quiet hotel, perfect for our weekend. Only complaint is that upon checking in we were offered bottled water and I asked if we could come back later for it and if that was all the time. The front desk agent said yes, they believed in hydration. When we went to get water the next morning, we were told we could not and it was only for upon arrival. Mixed messages from the front desk. We were not the only ones from our group that felt we got mixed messages about the front desk about water.

Rooms were really nice. Breakfast ends at 9:00am on weekdays.

Friendly staff. Pet friendly. Decent breakfast options.

**** This time, Breakfast had many options. I wish we could get our room cleaned though when we asked. I went down to the receptionist and ask if our room could be cleaned or help with the trash out but after coming back to the room, nothing was done. Slept in the room with trash, smelling. There was no trash bag either. If I had known there was no trash bag in the room, I would have brought my trash bag and do it myself. 2 towels for family of 5. No pull out sofa covers/blankets. I like that you can log in to your Netflix and YouTube account and watch movies.

Great breakfast. The staff was very friendly and helpful. Needs some routine maintenance, caulking in shower.

It was a great experience. Staff helpful and friendly.

Staff were friendly

Location was perfect, and the breakfasts were excellent - especially the cheese omelets, bacon, melon, and coffee. I had a King suite that had 2 TV's, unfortunately the one in front of the King bed did not work. I also didn't have any towels, so I had to call the front desk and have someone bring a few up to the 4th floor.

One day before my son’s wedding they sent an email canceling our reservation due to overbooking. Thank goodness I called the hotel and manager got it taken care of. Don’t use hotels.com

Great breakfast. Lovely lady managing all the stations. Buscuits and gravy.

The AC didn’t seem to keep up with the room so it seemed a little warm while trying to sleep .

Didn't have towels, conditioner, lotion or hair dryer. Phone didnt work to call front desk. Had to go get the towels. Hair dryer had to be located and was to be brought to the room...front desk forgot what room # so never received the hair dryer.

Very clean and quiet. Comfy bed and pillows nothing.

We enjoy staying there. The room is nice and comfortable. The staff the breakfast the cleanliness see you again.

Rooms were clean and comfortable. Had an issue with the door but overall we will be back! Parking is a challenge!

Room was very clean. The morning staff was very friendly but the afternoon checkin staff person was not welcoming at all. The room was very comfortable and the whole property appeared well-maintained.

Very clean though I thouhgt the price was a little high for this property but better than other properties with less amenities.

Friendly check-in. Exceptionally clean! I was impressed by the breakfast and the person running it. Kept it clean, very friendly!