Hampton Inn & Suites Orlando/East UCF Area

Clean room and great breakfast. Location is very close to UCF.

Place needs an upgrade.

Excellent customer service. Unfortunately, certain amenities were not available such as having a phone in the room and the washing machine not working that held a smell in certain areas.

The staff were very helpful and accommodating. Food (breakfast) was great.

FRONT DESK MORE INTERESTED IN HIS PHONE. Clean and somewhat quiet.

Staff were amazing and very friendly The pool was closed our first day

cleanliness & value Breakfast was meh

How close we were to our destination for graduation!!!! Walking distance to plenty of restaurants!!!! Free delicious hot breakfast and then some!!!

Got here for a short trip to UCF. It’s super close to the campus and it’s surrounded by lots of good restaurants. Staff was super nice, breakfast was good and room was spacious and clean. Definitely would stay again.

Close to UCF, friendly staff and comfortable rooms Not much

Nice room and bathroom. Quiet. Relaxing. I would have liked to have my room cleaned every day instead of every other. It also would have been nice to have a few more breakfast selections - grits (not packets), gravy and biscuits, and pancakes.

Clean and comfortable room, super convenient

Staff very helpful Carpet needs a good washing but still great place to stay .

Excellent breakfast and close location

Very clean. Quick, easy check in Everything was great

All good. Thx

The room was clean and comfortable. The staff was kind. I would like to commend Carmen from housekeeping who found my phone charger and returned my call when I called about it. She made sure to label and leave it at the front desk for me to retrieve it. Thank you!

We stay here regularly since we have a student at UCF. We love that the hotel is set back from the road. It was renovated a couple of years ago and the bedding has been comfortable. Plus, they offer a decent complimentary breakfast. This past weekend we stayed. The first night was extremely uncomfortable. The mattress in Room 212 had no cushion to it and it squeaked every time we rolled over. The next morning I asked the front desk if there was anything they could do (mattress topper or additional mattress pad). Although they would have switched our room, I was hoping for a simpler option. Instead, they offered to send the janitorial staff. The staff never entered the room, did not even complete the routine cleaning. That was disappointing. We ended up putting the comforter under the fitted sheet to soften it up. We had 2 stays booked for the future. We cancelled one so we can try the Courtyard by Marriott across the street. Also, as an FYI, they allow cats and dogs. They do NOT perform any special cleaning after an animal stays in the room, per the front desk (in case you’re allergic to cats).

Location was perfect for UCF campus tour. I just never sleep well away from home.

Everything about this hotel was great. It didn't have that musty hotel smell hotels often get, the breakfast was wonderful, the room was super clean I have zero complaints.